Senior Endpoint Engineer

Cb•Arlington, VA

3d•Onsite

About The Position

The Senior Endpoint Engineer will be responsible for supporting Intune administration and engineering, including compliance policies for conditional access, application deployment and patching, and management and troubleshooting. This role involves using Windows Update for Business to maintain patched workstations, creating and deploying Intune configurations, policies, and settings, and managing Windows 11 workstation baseline configurations. The engineer will also support and troubleshoot Windows Autopilot, package software and updates for deployment, develop security baselines, and create reports on device compliance, application deployment, patch management, and software inventory. Additionally, the role requires writing PowerShell scripts for automation, responding to escalated service desk requests, providing guidance to less-experienced engineers, communicating effectively, and serving as a liaison with clients.

Requirements

Bachelor’s degree + 10 years relevant experience, OR Associate degree + 12 years relevant experience, OR 16 years of relevant experience
Experience managing cloud-based endpoint environments
Experience supporting Azure Virtual Desktop (AVD) environments
Experience with Nerdio or similar AVD management platforms
Familiarity with PSAppDeployToolkit (PSADT)
Experience implementing Windows Defender Application Control (WDAC)
Experience with endpoint vulnerability management

Responsibilities

Support Intune administration and engineering, to include compliance policies for conditional access, application deployment and patching, management and troubleshooting
Use Windows Update for Business to keep Windows workstations patched to correct levels
Create and deploy Intune configurations, policies, and settings
Manage and maintain Windows 11 workstation baseline configurations
Support and troubleshooting for Windows Autopilot
Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions
Package software and updates for deployment in the test and production environments
Develop security baselines based on the recommendations from the Engineering and Security teams
Create reports on device compliance, application deployment, patch management, and software inventory
Write PowerShell scripts to automate systems administration tasks
Respond to escalated service desk/team requests
Provide guidance and work leadership to less-experienced systems engineers
Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments
Serve as liaison with clients, participating in meetings to ensure client needs are met
Participates in special projects as required