Senior Employee Relations Consultant

Saint Francis Health System•Indianapolis, IN

10h

About The Position

The Senior Employee Relations Consultant serves as a strategic advisor and subject matter expert on complex employee relations matters across the health system. The role partners with leaders, Human Resources Business Partners, Legal, Compliance, Quality, and other stakeholders to promote a positive work environment, minimize organizational risk, and ensure compliance with employment laws and organizational policies. The consultant independently manages sensitive and complex employee relations issues, conducts workplace investigations, advises leaders, identifies organizational trends, and recommends proactive solutions to support employee engagement, accountability, and organizational effectiveness. The position exercises independent judgment on non-routine problems under general supervision. It works with internal and external customers, healthcare professionals, and staff, and frequently interacts with individuals at the Director level or above. The role may mentor or guide Employee Relations Consultants and other HR team members and performs other duties as assigned.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field.
At least five years of Human Resources Generalist, Employee Relations, Human Resources consulting, or related professional experience; alternatively, three years of experience with a master’s degree in a related field.
Professional Human Resources (PHR/SPHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or another related professional certification required within one year of hire.
Knowledge of Microsoft 365 and other applicable software.
Extensive knowledge of employee relations principles and employment practices.
Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
Strong analytical skills.
Strong knowledge of federal and state employment laws, including Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, the Family and Medical Leave Act of 1993, the Pregnant Workers Fairness Act of 2022, the Fair Labor Standards Act of 1938, and related regulations.
Ability to conduct complex workplace investigations.
Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities and competing deadlines.
Professional and courteous conduct, with flexibility and adaptability in a dynamic work environment.
Ability to influence and build credibility with leaders at all organizational levels.
Demonstrated sound judgment when handling highly confidential information.

Nice To Haves

Master’s degree in Business Administration, Human Resources, or a related field.

Responsibilities

Serve as a trusted consultant to leaders and HR Business Partners on complex employee relations matters.
Lead sensitive workplace investigations involving allegations such as harassment, discrimination, retaliation, workplace violence, policy violations, ethical concerns, and other employee complaints.
Gather evidence, interview witnesses, review documentation, and prepare comprehensive investigative reports with objective findings and recommendations.
Guide leaders on corrective action, performance management, conflict resolution, and policy interpretation.
Partner with Legal, Compliance, Security, Risk Management, and other departments on complex employment matters.
Assist with responses to government agency charges, including EEOC and state agency matters, unemployment hearings, and other employment-related claims.
Identify trends through investigation outcomes and employee relations data and recommend systemic improvements to reduce organizational risk.
Coach leaders on leadership practices, communication, documentation, employee engagement, and conflict management.
Interpret and apply federal, state, and local employment laws and ensure compliance with organizational policies.
Review and recommend updates to HR policies, procedures, and employee relations practices.
Participate in developing and delivering leadership education on employee relations, workplace investigations, employment law, and performance management.
Maintain confidential records and documentation in accordance with legal and organizational requirements.
Support organizational initiatives that foster a respectful, inclusive, and high-performing workplace culture.
Mentor or provide guidance to Employee Relations Consultants and other HR team members as needed.
Perform other duties as assigned.