Employee Relations Consultant

State of North Carolina•Wake County, NC

2d•Onsite

About The Position

This is a professional, analytical, consultative, and advisory position utilized for the proper and efficient administration of State and Federal laws, rules, and regulations, and Department policies and procedures. The Employee Relations Consultant is the principal technical advisor to employees, managers, and supervisors on how to address unsatisfactory job performance and unacceptable personal conduct through counseling, discipline, dismissal, and the employee assistance program. The Employee Relations Consultant reviews, analyzes, and monitors employee relations activities within the Division of Motor Vehicles. The Employee Relations Consultant counsels employees on work related issues, mediates matters in dispute, provides policy and procedural training and conducts investigations. The ER Consultant position reports to the Employee Relations Manager. Recommends appropriate employment actions to maintain a productive work environment. Interprets and implements State and NCDOT policies and procedures regarding disciplinary actions, employee grievances, performance management, workplace violence, and mediation. Provides consultation and technical assistance to managers, supervisors, and employees on performance, conduct, and discipline issues; Conducts training on ER policies and practices. Gathers information and assists with preparing formal disciplinary actions ensuring that cases are properly documented to support actions. Conducts timely investigations of allegations of workplace violence. Consistently demonstrates customer service and consultation principles.

Requirements

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience.
Considerable knowledge of the State Human Resources Disciplinary Action Policy, Grievance Policy, and the Separations Policy.
Considerable knowledge of employment law, Merit-Based Hiring Policy, Employee Assistance Policy, the State Human Resources Managing Employee Work Policy, and best practices in employee relations.
Demonstrated ability to interpret and apply federal and State HR laws, policies and practices governing HR.
Demonstrated ability to effectively communicate employee relations law, policy, and procedures verbally and in writing with a variety of individuals.
Demonstrated ability to draft detailed, analytical, accurate disciplinary actions and other documents in accordance with standards, with attention to detail, proper grammar and style, and accurate distillation of multiple sources of documentation.

Responsibilities

Serve as the principal technical advisor to employees, managers, and supervisors on addressing unsatisfactory job performance and unacceptable personal conduct through counseling, discipline, dismissal, and the employee assistance program.
Review, analyze, and monitor employee relations activities within the Division of Motor Vehicles.
Counsel employees on work-related issues.
Mediate matters in dispute.
Provide policy and procedural training.
Conduct investigations.
Recommend appropriate employment actions to maintain a productive work environment.
Interpret and implement State and NCDOT policies and procedures regarding disciplinary actions, employee grievances, performance management, workplace violence, and mediation.
Provide consultation and technical assistance to managers, supervisors, and employees on performance, conduct, and discipline issues.
Conduct training on ER policies and practices.
Gather information and assist with preparing formal disciplinary actions, ensuring proper documentation.
Conduct timely investigations of allegations of workplace violence.
Consistently demonstrate customer service and consultation principles.