Employee Relations Consultant

NiSource • Columbus, OH

1d • $82,200 - $123,200 • Hybrid

About The Position

The ER Consultant is responsible for planning, conducting and reporting on confidential organizational investigations and supporting leaders/employees regarding all routine HR matters. Consultants advise and coach leaders on effectively administering the corrective action process for performance and handling behavior-related issues for all levels of employees. Consultants partner with various subject matter experts to ensure fair and consistent policy administration.

Requirements

• 3+ years of experience conducting investigations
• Working knowledge of employment laws and demonstrated experience dealing with legal issues
• Proven expertise in dealing effectively with others, including demonstrating the following competencies: personal confidence and strong initiative, effective listening, ability to influence others, and the desire to go above and beyond what is required
• Advanced computer skills in Microsoft Office desktop tools and electronic communications, such as E-mail and calendars required.
• Demonstrated ability to effectively manage and execute conflicting priorities, in a fast paced, high stress corporate business environment.
• Results oriented with excellent problem solving skills.
• Ability to effectively manage varied resources to complete the job
• Demonstrated project management skills
• Ability to effectively and professionally communicate – both verbally and in writing
• Ability to quickly and effectively establish rapport and trust with all levels of leadership
• Excellent judgment, critical thinking skills, and analytical ability
• Ability to balance working both autonomously day-to-day, and also collaboratively within a team environment and with other departments overall
• Ability to think creatively and proactively in identifying potential issues and resolving known issues
• Desire to continuously learn and stay up-to-date on employee related trends, issues and concerns
• Ability to discern issues that need to be escalated

Nice To Haves

• Bachelor's Degree
• Workday experience

Responsibilities

• Supports employees and leaders with Tier 2 and 3 HR requests
• Plans, conducts and records confidential investigations to determine employee culpability or whether a policy infraction occurred
• Coaches leaders regarding: employee conduct, company risk and policy administration
• Exercises independent decision-making authority when advising on utilization of the corrective action process to assure mitigation of risk, behavior correction and support of policy/procedure compliance
• Manages progressive discipline process with leaders, providing solutions to address issues, while evaluating trends and concerns that may need to be escalated or reinforced departmentally or NiSource wide
• Supports or conducts Ethics investigations and keeps Ethics team appraised of progress and dispositions
• Recommends improvement on employee relations standard operating procedures
• Maintains expertise in employment related laws, rules, regulations, and company policies; articulates, reinforces, and interprets these things for leaders and employees
• Partners with the legal organization and the Human Resources Business Partners to elevate trends and support reinforcement of desired behaviors
• Conducts research, gathers documentation and prepares case summary reports; ensuring case files are complete and accurate within the case management system
• Researches comparables and implements AI to simplify the process
• Manages the ER mailbox for initial requests for support or assistance
• Occasional travel for onsite investigations

Benefits

• Equal employment opportunities
• Reasonable accommodation for the hiring process or to perform essential job functions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level