Senior Employee Benefits Client Account Manager

Brown & Brown Insurance • Troy, MI

2d • Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Senior Employee Benefits Client Account Manager to join our growing team in Tory, MI! The Senior Employee Benefits Client Account Manager is responsible for building and maintaining strong client relationships while supporting the delivery of high-quality service across an assigned book of Employee Benefits accounts. You will serve as a key point of contact for clients, support renewals and ongoing service needs, and partner closely with Producers and internal teammates.

Requirements

• Experience in Employee Benefits within a brokerage (preferred)
• Background in client service, renewals, or account management
• Comfort working with clients and internal partners
• Interest in growing responsibility and expanding benefits expertise
• Strong communication, organization, and problem‑solving skills

Nice To Haves

• Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels)

Responsibilities

• Serve as a primary or shared point of contact for assigned employee benefits clients
• Support and lead renewals, including data gathering, marketing coordination, and client deliverables
• Partner with Producers to support client strategy, retention, and growth initiatives
• Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level
• Assist with self‑funded, level‑funded, and fully insured arrangements (experience dependent)
• Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service
• Ensure accurate documentation, compliance support, and adherence to service standards
• Participate in client meetings, renewal presentations, and enrollment activities
• Contribute to a collaborative, team‑oriented culture through knowledge sharing and support

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed