Senior EAP Consultant, (Remote U.S.)

Acentra Health, LLC•UNAVAILABLE, UNAVAILABLE

1d•Remote

About The Position

Acentra Health is looking for an Senior EAP Consultant (Remote U.S.) to join our growing team. As a Senior EAP Consultant, you will play a vital role in making a meaningful impact on the well-being of employees and the organizations we serve. In this dynamic and influential position, you will provide expert management consultation services to our clients and offer clinical consultation and case coordination to EAP Consultants, Onsite Clinicians, and EAP Affiliates. Support clinical teams by conducting member assessments and helping ensure the delivery of high-quality, compassionate care. You will participate in case consultations by conducting clinical reviews with EAP Affiliates at the point of assessment, collaborating with onsite counselors, and creating and delivering training sessions in a virtual environment.

Requirements

Must have an active, unrestricted independent clinical license (examples listed below): LCSW - Licensed Clinical Social Worker, LCSW-C - Licensed Certified Social Worker-Clinical, LICSW - Licensed Independent Clinical Social Worker, LISW - Licensed Independent Social Worker, LISW-CP - Licensed Independent Social Worker - Clinical Practice, LCPC - Licensed Clinical Professional Counselor, LPCC - Licensed Professional Clinical Counselor, LPC - Licensed Professional Counselor, LMHC - Licensed Mental Health Counselor, LCMHC - Licensed Clinical Mental Health Counselor, LMFT - Licensed Marriage and Family Therapist, Ph.D./Psy.D. - Licensed Psychologist
Master’s degree in Social Work, Counseling, Marriage and Family, Psychology, or a related field.
5+ years of combined experience in Employee Assistance Programs (EAP), substance abuse counseling, and/or behavioral health services.
2+ years of experience conducting clinical assessments, with specialized expertise in evaluating substance use and psychosocial challenges as they relate to workplace performance.
2+ years of experience doing chemical dependency assessments and evidence‑based treatment approaches.
In-depth knowledge of confidentiality standards, including HIPAA and ethical guidelines in behavioral health.

Nice To Haves

Proficiency in short-term counseling, including clinical assessments and therapeutic interventions.
Demonstrated ability to manage crisis situations with professionalism, composure, and sound clinical judgment.
Proficiency with computer systems and software tools, including case management tools and documentation platforms.
Certified Employee Assistance Professional (CEAP) designation.
DOT SAP qualified
Demonstrates experience giving counseling or mental health support to law enforcement, military personnel, or first responders
Clear understanding of the dual client relationship—supporting both the employer and the employee/client.
Strong interpersonal and relationship-building skills; able to engage effectively with staff, leadership, providers, and clients at all levels.
Proven problem-solving abilities, independent decision-making skills, and the capacity to work autonomously in a fast-paced environment

Responsibilities

Provide strategic consultation to all levels of management and Human Resources within our broad customer base, addressing organizational challenges and promoting effective workplace solutions.
Assess a broad range of workplace issues and develop tailored action plans, ensuring compliance with key legislation such as ADA, DOT, Sexual Harassment laws, and Duty to Warn requirements.
Perform routine and urgent clinical risk assessments, offer expert-level consultation, deliver short-term problem resolution, and manage referrals and follow-up for members seeking support.
Conduct case reviews with Onsite Clinicians and EAP Affiliates to ensure coordinated, high-quality clinical care and address concerns related to client well-being.
Collaborate with Clinical Leadership, including Managers and the Medical Director, to review and manage high-risk cases effectively.
Provide clinical consultation and support to EAP Consultants, Onsite Clinicians, and EAP Affiliate providers to ensure alignment with clinical best practices.
Review and evaluate all urgent and emergent cases within 24 hours to ensure timely and appropriate care interventions.
Maintain full compliance with corporate policies and procedures, including adherence to HIPAA regulations and all Privacy and Security Rules.
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.