Senior District Logistics Manager

Anaheim Ducks Hockey Club•Anaheim, CA

1d•Onsite

About The Position

The Senior District Logistics Manager (Command Center) is the district’s operational nerve center and owner of the single source of truth for district activity—what is happening, when it happens, and how it will be executed across spaces and stakeholders. The role builds and maintains a 365-day, district-wide master calendar, anticipates and resolves conflicts, and orchestrates the planning and execution of concurrent events and operations to protect revenue, safety, and the guest experience. The manager combines program-level thinking with hands-on logistics execution, facilitating the right leaders and partners to model scenarios, decide trade-offs, and implement plans that scale OCVIBE efficiently as activity intensifies. OCVIBE is a 100-acre mixed-use entertainment district with multiple venues, restaurants, parks/plazas, and ongoing development.

Requirements

7+ years of experience in logistics coordination, event scheduling, or facilities management (multi-venue or hospitality environment preferred)
Experience with entertainment venues, convention centers, or large hospitality complexes and familiarity with permitting, vendor logistics, and operational workflows in high‑traffic public spaces preferred
Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
Exceptional communication and interpersonal skills to work across diverse teams
Proficiency in scheduling or event management software (e.g., Momentus, EMS, Social Tables, Microsoft Outlook, Smartsheet)
Proven ability to anticipate problems, troubleshoot under pressure, and implement solutions quickly
Ability to demonstrate strong attention to detail, effective problem‑solving, collaboration across diverse teams, flexibility under pressure, and strategic thinking to balance immediate scheduling needs with long‑term space utilization goals
Bachelor's Degree
7+ Year experience

Responsibilities

Strengthen alignment across Programming, Special Events, F&B, Operations, Security, Guest Services, Parking, and Vendors to ensure all teams are fully prepared and coordinated as district complexity increases.
Improve coordination of access, timing, staging, vendor logistics, and infrastructure use to support seamless district‑wide operations.
Proactively identify and resolve situations where multiple events, activations, load‑ins, or operational needs cannot physically occur simultaneously due to space, access, safety, or infrastructure limitations—making clear recommendations, trade‑off decisions, and alternative plans.
Support long‑term district growth by evaluating upcoming development, programming trends, infrastructure constraints, and space utilization patterns to enable scalable, conflict‑free operations.
Anticipate and identify operational risks created by the district’s ongoing expansion, including new venues, increased programming, vendor activity, and public space usage.
Evaluate potential bottlenecks caused by overlapping events, construction activity, guest flow patterns, seasonal demand, and vendor operations.
Implement proactive, district‑wide solutions that minimize disruptions, protect revenue, uphold safety and compliance, and maintain a consistent guest experience during high‑impact operational periods.
Develop, manage, and maintain a centralized master calendar for all venues, restaurants, and open spaces.
Input, track, and update all scheduled events, vendor activities, and operational needs in real time.
Coordinate with venue managers, F&B, Special Events, third party services, and operations to align event timelines with staffing, load-ins/loadouts, and maintenance schedules.
Identify and engage teams to proactively address overlaps, double bookings, or operational conflicts across spaces, including guest path of travel.
Serve as the primary point of contact for scheduling inquiries from internal departments and external partners.
Provide regular calendar and logistical updates to leadership and key stakeholders.
Communicate changes and conflicts promptly, offering solutions and alternative arrangements when needed.
Collaborate with internal and external departments (e.g. Programming, F&B, Ops, Security, Guest Services, Parking, Vendors, etc.) to ensure operational readiness and seamless execution of events.
Maintain clear documentation of space use, capacities, and restrictions to guide decision-making.
Troubleshoot logistical issues as they arise to minimize disruption to district operations or guest experiences by surfacing issues and working with appropriate internal teams to resolve.
Implement process improvements, operational standards, and planning tools to enhance district coordination.
Manage governance and scheduling for district digital surfaces, including Urban Park and Honda Center Encore, digital directional signage, and digital art installations.
Coordinate reserved sponsor messaging with district programming, Ducks games, concerts, and other events to ensure content is timely, aligned, and operationally appropriate.
Partner with Sponsorship, Marketing, Programming, and Operations to maintain a clear content calendar, approval process, and prioritization framework for digital messaging across the district.
Resolve conflicts between sponsor, event, directional, and operational communications to support revenue objectives, guest experience, and district-wide message consistency.
Analyze district space utilization, operational performance, and logistics trends to improve efficiency and maximize district capacity.
Recommend process improvements, technology tools, or policy updates to improve scheduling and logistics coordination.
Create regular reporting to summarize event load, space use, and operational outcomes for leadership review.