Senior Disability Consultant (Bilingual)
About The Position
The Senior Disability Consultant serves as FCC’s internal subject matter expert on disability management. The role leads disability and accommodation cases from intake through ongoing return-to-work planning, partnering with employees, managers, HR business partners, third-party administrators and insurers. The consultant interprets functional limitations and medical restrictions, applies disability accommodation and privacy requirements, and provides expert guidance, coaching and training to support safe, timely and sustainable workplace reintegration. The position also develops effective plans, strengthens absence support, and improves programs and processes. FCC is a federal Crown corporation invested in Canadian agriculture and food, providing financing, knowledge resources and business management software to more than 103,000 customers nationwide. The organization describes its work as purpose-driven and offers learning and development opportunities, hybrid work options, competitive total rewards, and well-being support.
Requirements
- Five years of experience in disability management, return-to-work planning or a related rehabilitation role.
- Experience applying Canadian employment, human rights and privacy legislation to disability accommodation and return-to-work cases.
- Experience working with third-party administrators, long-term disability insurers and employee assistance programs.
- Experience coordinating complex disability and accommodation cases, including cases involving mental health-related conditions, interpreting functional limitations, and developing accommodation and return-to-work plans.
- Proficiency in both official languages: English and French.
Nice To Haves
- A bachelor’s degree in human resources, disability management, occupational health and safety, nursing, health sciences or a related discipline.
- A relevant professional designation such as Certified Human Resources Professional (CHRP), Certified Human Resources Leader (CHRL) or Certified Disability Management Professional (CDMP).
- Experience implementing new disability management or absence management processes or programs.
Responsibilities
- Lead disability and accommodation cases from intake and triage through ongoing adjustments to return-to-work and accommodation plans.
- Interpret functional abilities, limitations and medical restrictions provided by third-party administrators or insurers, and develop tailored plans aligned with legislation, internal policies, standards and best practices.
- Follow up on complex disability cases and lead case discussions; manage vendor relationships, oversee service-level agreements and address performance issues to support effective service delivery.
- Design, implement and lead an absence support program, including tools, training and guidance for managers, HR business partners and employees.
- Analyze disability and absence trends, identify root causes, and recommend improvements to programs, policies and processes.
- Maintain high-quality case documentation and develop and maintain standard operating procedures for intake and accommodations.
Benefits
- Competitive total rewards packages, including market-aligned and performance-based salary and incentive programs.
- Flexible and comprehensive group benefit and savings plans.
- Well-being support through benefits and wellness programs.
- Learning and development opportunities.
- Hybrid work options.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
