Life Absence and Disability Consultant

Marsh McLennan•Chicago, IL
•Hybrid

About The Position

The Life, Absence & Disability (LAD) Consultant supports consulting engagements for employers, primarily focused on absence programs such as long-term disability (LTD), short-term disability (STD), life and accidental death and dismemberment (AD&D) insurance, leave, and time-off solutions. The consultant also negotiates with benefits carriers and vendors to secure plan coverage and administration services. Working with colleagues on client engagements, the consultant supports service delivery and strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and related studies. The role includes interpreting and presenting benchmark data, helping ensure program changes are implemented in line with client strategy, developing benefit design and renewal strategies, and using Mercer tools and solutions to address client issues. The consultant also supports financial analysis, underwriting, data analytics, funding analysis, and new business opportunities, and contributes to overall client strategy. This is a hybrid role aligned with a Mercer office in the United States. Colleagues are expected to work in their local office or onsite with clients at least three days per week.

Requirements

  • BA/BS degree.
  • Minimum 6 years of experience in life, absence, or disability insurance and administration, or in the consulting industry; experience with absence products or solutions is preferred.
  • Superior analytical and mathematical skills, strategic planning, communication, and listening skills.
  • Excellent organizational and project management skills, including the ability to prioritize and handle multiple complex tasks.
  • Strong customer service skills and ability to interface with multiple clients daily and develop client relationships.
  • Obtain all required state Health and Life insurance licenses within 90 days of the start date.
  • Advanced knowledge of Microsoft Office tools, including Excel, PowerPoint, and Word.

Nice To Haves

  • Experience in absence products or solutions.
  • Natural curiosity and comfort asking “why?”
  • A proactive, self-starter mentality and sense of urgency.
  • Comfort juggling shifting priorities and clarifying ambiguity in a dynamic environment.
  • Ability to use knowledge of market dynamics, trends, and customers to provide strategic advice.

Responsibilities

  • Support client consulting engagements involving absence programs, including LTD, STD, life and AD&D, leave, and time-off solutions.
  • Negotiate with benefits carriers and vendors to secure competitive plan coverage and administration services.
  • Support client service delivery, strategy, financial evaluations, plan design, renewals, business placement, benchmarking, and related studies.
  • Interpret and present benchmark data to clients and help ensure plan and program changes are implemented in accordance with client strategy.
  • Assist in developing benefit design and renewal strategies and use Mercer tools and solutions to address client issues.
  • Communicate Mercer’s position on current industry trends to clients.
  • Participate in new business opportunities and/or RFPs with sales channel partners.
  • Support financial analysis and review, including underwriting, data analytics, and collaboration with actuaries on funding analysis.
  • Contribute to the consulting team’s development of overall client strategy.

Benefits

  • Health and welfare benefits.
  • Tuition assistance.
  • 401K savings and other retirement programs.
  • Employee assistance programs.
  • Performance-based incentives may be available in addition to base salary.
  • Paid time off may be used to volunteer through Mercer Cares events.
  • Virtual learning and development resources.
  • Resources supporting wellbeing and career development.
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