Senior Director, Workforce Intelligence

Best Buy • Richfield, MN

1d • Hybrid

About The Position

The Senior Director, Workforce Intelligence will lead Best Buy’s enterprise workforce intelligence and analytics capability. The role delivers actionable insights, predictive forecasting, and decision support to help leaders optimize talent, organizational effectiveness, workforce investments, and business outcomes. The position serves as a trusted advisor to executive HR leaders and cross-functional partners, translating complex workforce information into clear recommendations and measurable action.

This is a hybrid role requiring on-site work Monday through Thursday at Best Buy’s corporate office in Richfield, Minnesota, with the option to work virtually from home or another non-Best Buy location on Fridays.

The role establishes the roadmap, standards, and governance for workforce data, metrics, analytics, and responsible AI-enabled decision support; develops predictive and prescriptive analytics, scenario modeling, workforce segmentation, and skills intelligence; and partners with HR and enterprise leaders to assess workforce value, productivity, investment effectiveness, and relationships to customer, operational, and financial performance. It also builds enterprise data literacy and adoption of workforce intelligence, tools, and evidence-based practices, while developing a high-performing team across workforce planning, data governance, advanced analytics, and decision science.

Requirements

• Bachelor’s degree or equivalent experience.
• 10+ years of experience in people analytics, workforce analytics, strategic workforce planning, business analytics, decision science, workforce strategy, HR transformation, or a related discipline.
• Experience leading and developing teams and building or scaling analytics, workforce planning, or data-driven capabilities within a large, complex organization.
• Experience translating business strategy into workforce implications and using data and analytics to inform workforce and business decisions.
• Experience applying advanced analytical approaches, such as forecasting, scenario modeling, segmentation, or predictive analytics, to inform strategic decisions.
• Proven ability to move beyond reporting and dashboards to deliver recommendations, trade-offs, decisions, actions, and measurable business outcomes.
• Executive-level communication and consulting skills, including the ability to simplify complex analysis, present a clear point of view, and influence senior leaders.

Nice To Haves

• Experience developing advanced workforce capabilities such as skills intelligence, skills-based workforce planning, workforce analytics products, or integrated workforce and business intelligence.
• Experience leading enterprise-wide workforce or analytics initiatives within a large, complex, matrixed organization.

Responsibilities

• Lead the enterprise workforce intelligence function, translating business strategy into workforce insights, forecasts, capability requirements, and executive recommendations.
• Establish the roadmap, standards, and governance for trusted workforce data, metrics, analytics, and responsible AI-enabled decision support.
• Deliver predictive and prescriptive analytics, scenario modeling, workforce segmentation, and skills intelligence to identify risks, gaps, and opportunities.
• Partner with HR and enterprise leaders to quantify workforce value, productivity, investment effectiveness, and links to customer, operational, and financial performance.
• Build organizational data literacy and drive adoption of workforce intelligence, new tools, and evidence-based ways of working across the enterprise.
• Build and lead a world-class Workforce Intelligence team, developing capabilities across workforce planning, data governance, advanced analytics, and decision science.

Benefits

• Competitive pay.
• Generous employee discount.
• Physical and mental well-being support.
• Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
• Paid time off for eligible full-time and part-time employees, based on work location, employment status, salary or hourly status, and years of continued or bridged service.
• Certain roles may be eligible for incentive pay based on market norms, performance, and achievement of financial and strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Director