Senior Director, Virtual Health
About The Position
This hybrid role requires regular attendance at the assigned work location, participation in onsite meetings and events as needed, and adherence to Sutter's remote work expectations. The position provides executive leadership for the strategic planning, operational performance, business development, and service delivery functions. This leader is accountable for developing and executing strategies that advance quality, service excellence, affordability, growth, and operational effectiveness while ensuring alignment with Sutter Health's enterprise priorities. The role integrates operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement initiatives to support sustainable growth and exceptional patient outcomes. The incumbent partners closely with physician leaders, service line executives, regional leadership teams, and system stakeholders to identify opportunities, develop innovative solutions, and implement initiatives that drive organizational performance and strategic objectives. This individual will maintain a working knowledge of telehealth policy and regulation to guide virtual health programs and projects. Will collaborate with executive leaders and sponsors, operations, medical groups, service lines, informatics, and digital teams. Possesses Healthcare Systems knowledge: Strong grasp of clinical operations, care delivery models, and healthcare regulations (e.g., HIPAA, CMS). And has the ability to leverage Virtual Care experience in telehealth platforms, remote monitoring, and digital health trends.
Requirements
- Bachelor's degree in Healthcare Administration, Business Administration, Hospital Administration, Public Administration, or a related field (Equivalent experience will be accepted in lieu of the required degree or diploma).
- 8 recent relevant experience
- Demonstrated proficiency in: Strategic Planning & Execution, Operations Management, Financial Management, Change Management, Continuous Improvement, Relationship Management, Talent Management, Creative Problem Solving, Risk Management, Decision Making, Communication, Inclusive Leadership, Community Engagement, Digital Fluency, Accountability and Inspirational Leadership.
- Progressively responsible healthcare leadership experience.
- Experience in healthcare operations, strategic planning, business development, physician practice management, healthcare products and services, and organizational leadership.
- Demonstrated success leading complex, multi-functional initiatives within an integrated healthcare delivery system.
- Expert knowledge of healthcare operations, strategic planning, business development, and healthcare service delivery.
- Advanced understanding of physician group operations, ambulatory care, patient care financing, managed care, and healthcare administration.
- Strong financial acumen with experience managing budgets, forecasting, business cases, and growth investments.
- Expertise in relationship management, change leadership, and organizational transformation.
- Exceptional communication, presentation, facilitation, and executive influencing skills.
- Proven ability to lead teams, manage complexity, build consensus, and drive results.
- Healthcare Systems knowledge: Strong grasp of clinical operations, care delivery models, and healthcare regulations (e.g., HIPAA, CMS).
- Working knowledge of telehealth policy, platforms, and digital health trends.
Nice To Haves
- Certifications in digital health, telemedicine, or healthcare leadership (e.g., CPHIMS, FACHE, CMPE, Telehealth Certification Institute credentials).
Responsibilities
- Provides executive leadership for the strategic planning, operational performance, business development, and service delivery functions.
- Develops and executes strategies that advance quality, service excellence, affordability, growth, and operational effectiveness while ensuring alignment with Sutter Health's enterprise priorities.
- Integrates operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement initiatives to support sustainable growth and exceptional patient outcomes.
- Partners closely with physician leaders, service line executives, regional leadership teams, and system stakeholders to identify opportunities, develop innovative solutions, and implement initiatives that drive organizational performance and strategic objectives.
- Maintains a working knowledge of telehealth policy and regulation to guide virtual health programs and projects.
- Collaborates with executive leaders and sponsors, operations, medical groups, service lines, informatics, and digital teams.
- Leverages Virtual Care experience in telehealth platforms, remote monitoring, and digital health trends.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Executive
