Senior Director, US Strategic Accounts

Alnylam Pharmaceuticals

9d•$238,000 - $322,000•Remote

About The Position

The Senior Director, US Strategic Accounts provides strategic leadership for Alnylam's Strategic Accounts Management organization, overseeing the strategy, development, and execution of account plans across priority health systems and organized customers. This role works with the VP, Strategic Accounts to set the direction & vision for the HSD team, partner across functions to deliver a "One Alnylam" experience, and drive strategic priorities and customer partnerships.

Requirements

Bachelor's degree in a Science or Business discipline
Minimum 10 years of commercial leadership experience within the biopharmaceutical or life sciences industry
Minimum 5 years of strategic account management experience working with IDNs and Health Systems
Minimum 5 years of people leadership experience, including coaching, developing, and leading high-performing teams
Demonstrated success leading complex, cross-functional initiatives within a matrixed organization
Strong understanding of the healthcare environment, including provider systems, payer dynamics, reimbursement, contracting, formulary management, and value-based care models
Executive presence with the ability to influence and engage senior customer and internal stakeholders, including C-suite leaders
Highly proficient in Microsoft Office applications, including Excel, PowerPoint, and Word

Nice To Haves

Advanced degree (MBA, MS, PhD or Healthcare certification) desired
Additional experience working with infusion providers or similar organized customers would be beneficial
Master’s degree: Master of Business Administration (MBA) preferred
Experience in rare disease markets
Active participation in relevant pharmaceutical, healthcare, or account management professional associations

Responsibilities

Guide the development and execution of account strategies, objectives, and KPIs aligned to organizational and brand priorities
Serve as a thought leader and anticipate industry, market, and customer trends to inform long-term account strategy and organizational direction
Partner with cross-functional leaders to deliver an integrated “One Alnylam” customer experience and maximize organizational impact
Consult with partners on key industry trends & best practices to help solve complex and emerging challenges and opportunities by engaging with senior stakeholders
Lead, coach, and develop a high-performing team of Health System Directors (HSDs) to achieve business objectives and customer impact
Foster a culture of accountability, collaboration, innovation, compliance, and continuous development
Guide HSDs in building and sustaining executive-level customer relationships that improve strategic partnerships and mutually beneficial priorities
Monitor account performance and business results, providing feedback, best practices, and direction to optimize and ensure consistent execution
Partner with the Vice President, Strategic Accounts to advance Alnylam's Strategic Account Management (SAM) strategy, capabilities, and organizational effectiveness
Lead change initiatives and capability-building efforts that strengthen competitive advantage and customer engagement
Establish and monitor key performance indicators to measure account, team, and program impact
Support executive-to-executive ("Top-to-Top") customer engagements and strategic partnership initiatives
Communicate the value and outcomes of Strategic Accounts through performance reporting, customer success stories, and business reviews