Fitch Ratings | Senior Director, Tribe Lead / Group Product Manager - Toronto

Fitch Group • Toronto, ON

63d • $200,000 - $225,000 • Hybrid

About The Position

Ratings Workflow Solutions (RWS), part of the Ratings COO organization, is a cross-functional, agile team responsible for designing, implementing, and optimizing applications and workflows used by our Ratings staff. Our goal is to streamline processes, mitigate risks, and advance standardization and automation across Fitch’s ratings platforms and workflows. The team partners closely with analytical, business, and technology staff to ensure our systems support the needs of the Ratings organization and enable our staff to work effectively.

We’re looking for an experienced and dynamic leader to build and lead multiple high-impact delivery teams at the cutting edge of Artificial Intelligence (AI) and workflow innovation. This is your opportunity to be at the forefront of AI and innovation and be a key contributor to our strategy. You will lead dynamic and collaborative teams that are passional about transforming how we work at Fitch. If you thrive on scaling proven capabilities, driving change at enterprise scale, and inspiring people to do the best work of their careers, this is your chance to make a company-wide impact—and elevate our AI and workflow capabilities to the next level at Fitch.
The ideal candidate brings strategic AI product leadership and is passionate about driving a strategic vision, fostering collaboration, and delivering tangible business value through innovation. They will bring strong leadership skills, proven experience leading cross-functional teams, and the ability to engage with a variety of stakeholders to deliver innovative solutions. This individual will work collaboratively within a matrixed organization of operations and technology staff and will serve as a crucial link between analytical groups, technology teams, and product owners to ensure the successful delivery of key outcomes. Excellent communication, change leadership, and organizational skills are essential for this role.

Requirements

• You hold a bachelor’s degree and have 10+ years of experience in product ownership or product management, including at least 5 years in a leadership role overseeing multiple teams
• You have successfully scaled AI/ML products from proof of concept to launch
• You are a strong Agile practitioner and hold an Agile certification
• You have a proven track record in strategic planning and delivering workflow solutions at scale
• You are proficient in Jira, Excel, PowerPoint, and Word

Nice To Haves

• Understanding of AI governance, model risk management, and regulatory considerations
• Exceptional communication skills, with the ability to engage and influence stakeholders at all levels
• Demonstrated ability to oversee complex projects and excel in a high-demand, matrixed organization
• Prior experience in debt capital markets, financial services or consulting

Responsibilities

• Strategic Leadership: Set and communicate a bold, inspiring strategy for the Tribe, ensuring clear alignment with Fitch Ratings’ priorities and the needs of our stakeholders.
• Innovation Mindset: Foster experimentation while maintaining production reliability.
• Change Champion: Proven ability to drive organizational change and technology adoption across diverse stakeholder groups.
• Team Management: Lead, mentor, and manage multiple Product Owners and their respective squads.
• Coordination and Alignment: Ensure organizational alignment by coordinating with stakeholders and IT partners and maintaining a clear understanding of the roadmap across all squads. Support Squads in identifying dependencies and other execution risks.
• Communication & Priority Setting: Establish and communicate Tribe priorities, focusing on executive-level messaging, including metrics (KPIs and OKRs) and outcomes.
• Delivery Oversight: Oversee the Tribe’s quarterly delivery, ensuring that all squads meet their goals and deliver business value.
• Stakeholder Engagement: Act as a senior point of contact for senior management and stakeholders. Establish strong and collaborative relationships with senior managers to understand their teams’ priorities and capabilities.
• Resource Management: Work with IT partners to allocate resources effectively across squads to ensure optimal delivery and address any resource constraints.

Benefits

• Hybrid Work Environment: 2 days remote and 3 days in the office
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level