About The Position

The Sr. Director, Product Strategy & Operations / Chief of Staff, Supply Chain Product drives strategic alignment, operating excellence, and execution across the Supply Chain Product organization. Working horizontally across product teams and in close partnership with Product, Engineering, Design, Data, Business, and Product Strategy & Operations, this leader connects strategy to execution—ensuring priorities, investments, initiatives, and operating mechanisms come together as a cohesive product portfolio. This role serves as a strategic partner to Supply Chain Product leadership, bringing the enterprise perspective, product and technology fluency, and operating discipline needed to identify opportunities, resolve cross-team challenges, and accelerate business outcomes.

Requirements

  • Significant leadership experience in product management, product strategy, product operations, technology strategy, enterprise transformation, or related disciplines.
  • Demonstrated ability to lead horizontally across complex product portfolios and organizations.
  • Strong product, technology, business, and financial acumen.
  • Proven experience translating strategy into priorities, operating plans, and measurable outcomes.
  • Exceptional executive communication, analytical problem-solving, and stakeholder management skills.
  • Ability to navigate ambiguity, reconcile competing priorities, and build consensus without relying on direct authority.
  • Experience establishing effective operating models, portfolio management practices, and organizational rhythms.
  • Track record of leading complex cross-functional initiatives and driving meaningful organizational change.
  • Bachelor’s degree in computer science, information technology, engineering, or related area and 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
  • OR 10 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Nice To Haves

  • Certification in Project Management.
  • Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 6 years’ experience in product design.
  • Supervisory experience.
  • Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
  • Knowledge of accessibility best practices and joining Walmart in creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

  • Drive Strategic Alignment: Translate leadership priorities into clear objectives, priorities, and measurable outcomes across the product portfolio. Connect strategy to product roadmaps, investments, resources, and execution. Identify gaps, overlaps, dependencies, and opportunities across teams and drive alignment on key decisions. Develop data-informed narratives and recommendations that enable executive decision-making.
  • Establish Product Operating Excellence: Create consistent structures and rhythms for planning, prioritization, portfolio reviews, decision-making, and performance management. Simplify processes, eliminate low-value work, and improve the speed and quality of decisions. Partner with Product Strategy & Operations to shape and implement enterprise product practices, standards, and ways of working. Continually identify best practices and opportunities to improve organizational effectiveness.
  • Connect and Optimize the Portfolio: Maintain a cross-product view of priorities, investments, dependencies, risks, and opportunities. Ensure individual product roadmaps collectively advance Supply Chain and enterprise objectives. Surface systemic issues early and mobilize leaders to resolve them. Identify opportunities to reuse capabilities, reduce duplication, simplify solutions, and redirect resources toward higher-value work.
  • Orchestrate Strategic Initiatives: Lead complex, cross-cutting initiatives spanning multiple product, technology, and business areas. Turn ambiguous opportunities and challenges into clear strategies, workstreams, ownership, and outcomes. Build alignment across Product, Engineering, Design, Data, Operations, and business stakeholders. Remove barriers, resolve competing priorities, and maintain accountability for measurable results.
  • Influence and Partner Across the Enterprise: Serve as a trusted thought partner to senior Product, Technology, and Business leaders. Represent Supply Chain Product within the broader Product Strategy & Operations organization. Bring product and technology fluency to strategic decisions, including platform opportunities, technical dependencies, modernization, and scalability. Communicate complex issues through clear, compelling narratives that enable decisions and action.
  • Build trusted relationships across the organization, develop and coach high-performing talent, and foster a culture of collaboration, accountability, curiosity, and continuous improvement.
  • Model Walmart's values, maintain the highest standards of integrity, and keep customers, members, and associates at the center of strategic and product decisions.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.)
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