Senior Director, Strategy and Insights

Neptune Retail Solutions • Jersey City, NJ

4d

About The Position

Neptune Retail Solutions is seeking a strategic and analytically driven Senior Director, Strategy and Insights to help lead the Digital Incentives Insights organization. As one of the senior leaders within the function, this individual will oversee a portfolio of key clients, manage a team of insights professionals, and serve as a primary analytics partner to Sales. This role requires a unique blend of leadership, client partnership, and hands-on analytical expertise. The successful candidate will lead a subset of the Digital Incentives Insights team while remaining actively engaged in data mining, performance analysis, insight generation, and executive-level storytelling that drives client growth and business value.

Requirements

• 10+ years of experience in a related role having worked directly or indirectly with a Consumer Packaged Goods (CPG) company or a Retailer with 6+ years in a managerial/leadership capacity and prior experience at the Director level.
• Bachelor's Degree in Marketing, Business Analytics, Data Science or related field or equivalent experience.
• Ability to digest large datasets into actionable insights.
• Familiar with data manipulation software (i.e. Looker, MicroStrategy, etc.)
• Proven success with client leadership including strategic needs assessment, consultative delivery, and relationship building that lead to organic renewal and expansion.
• Demonstrated ability to lead, mentor, and coach team(s) on developing lasting customer relationships; act as leadership advisor to other managers and directors.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong problem-solving, and data interpretation skills.
• Excellent attention to detail and organizational skills.
• Ability to take initiative and follow through on assignments independently.
• Strong written and verbal communication skills.
• Ability to listen actively, understand stakeholder needs, and provide clear, helpful guidance.
• Comfortable working in a fast-paced, deadline-oriented environment.
• Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future.

Responsibilities

• Serve as the primary insights and analytics leader for an assigned portfolio of strategic clients and sales partners.
• Build strong, consultative relationships with Sales, Data Science, Product and client stakeholders.
• Support new business development, client retention, renewals, quarterly business reviews, and strategic planning initiatives.
• Translate business challenges into analytic solutions that drive measurable client value and revenue growth.
• Lead development and presentation of executive-level insights, business reviews, and strategic recommendations.
• Identify opportunities to expand Neptune's relationship with clients through innovative analytics and thought leadership.
• Act as a trusted advisor on digital incentives strategy, measurement, consumer behavior, and promotional effectiveness.
• Partner closely with Sales leadership to prioritize opportunities, address client needs, and drive growth within assigned accounts.
• Lead, coach, and develop a team of insights professionals, providing ongoing support and guidance on all projects.
• Manage team workloads, project prioritization, staffing plans, and resource allocation to ensure successful delivery.
• Review and elevate team deliverables to ensure analytical rigor, insight quality, and executive-ready storytelling.
• Establish best practices, processes, and quality standards that improve team effectiveness and scalability.
• Support hiring, onboarding, and succession planning efforts to build a high-performing organization.
• Personally lead complex analyses using Neptune proprietary data assets, retailer data, consumer data, and third-party datasets.
• Mine, manipulate, and analyze large data sets to uncover trends, opportunities, and performance drivers.
• Develop compelling narratives that connect analytics to business outcomes and strategic opportunities.
• Design and implement measurement frameworks, KPIs, scorecards, dashboards, and reporting methodologies.
• Identify opportunities to improve methodologies, automate processes, and create innovative analytics offerings.
• Stay current on industry trends, retailer media networks, digital promotions, loyalty programs, and emerging measurement practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior