Senior Director - Special Assets
About The Position
The Senior Director – Special Assets leads a dedicated Special Assets team responsible for identifying existing and emerging financial, market, and physical risks across a portfolio of multifamily and senior housing loans. The role develops and drives risk mitigation strategy, provides service to internal and external clients, and ensures that elevated-risk loans receive oversight appropriate to their risk profiles. The Senior Director directs team priorities, performance, processes, and reporting standards; develops risk-identification training for asset management teams; owns the risk rating framework and governance for moving loans into and out of Special Assets; and collaborates with senior leadership on loss mitigation for the highest-risk loans. The role also delivers risk reporting and insights, represents Special Assets in communications with agency partners, and continuously improves policies, tools, and processes. The position is on-site in Dallas or Houston, Texas; Overland Park, Kansas; Pittsburgh, Pennsylvania; or Tampa, Florida, and requires occasional travel.
Requirements
- Strong analytical and financial modeling skills.
- Deep knowledge of real estate markets, valuation methodologies, and loan structures.
- Strong working knowledge of Fannie Mae and Freddie Mac servicing guides, watchlist criteria, and reporting requirements.
- Demonstrated ability to lead, coach, and develop a team of asset management professionals.
- Strong time management skills and ability to operate under demanding deadlines.
- Ability to multitask and manage several elevated-risk relationships simultaneously.
- Ability to recognize, prioritize, and mitigate risk at both individual-loan and portfolio levels.
- Excellent attention to detail and communication skills.
- Ability to work independently and lead effectively in a team environment.
- Ability to travel as needed.
- Undergraduate degree in a business-related field such as Finance, Accounting, Real Estate, or Business.
- Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management, including direct exposure to Fannie Mae and/or Freddie Mac servicing requirements.
- Must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Workout experience.
Responsibilities
- Lead identification, triage, and tiering of elevated-risk loans across the servicing portfolio, ensuring oversight matches each loan’s risk profile.
- Identify emerging portfolio risk patterns and calibrate team risk identification to capture them.
- Direct a dedicated Special Assets team, setting priorities, performance, process, and reporting standards.
- Develop a training program to strengthen risk identification across asset management teams.
- Own the risk rating framework and governance for transitioning loans to and from Special Assets.
- Collaborate with senior leadership on loss mitigation strategy for the portfolio’s highest-risk loans and direct the team’s execution of mitigation plans across the broader portfolio.
- Deliver regular reporting and risk insights to senior leadership and asset management teams.
- Represent Special Assets in communications with agency partners on watchlist and workout matters.
- Benchmark and evolve Special Assets policies, tools, and processes to drive continuous improvement.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
