Senior Director, Site of Care Marketing

Compass PathwaysNew York City, NY
9dHybrid

About The Position

The Senior Director, Site of Care Marketing will be a critical and highly visible leader within the US Commercial team, responsible for developing and executing strategies to activate and expand sites of care, improve speed to therapy, and coordinate the complex care pathway between interventional psychiatry and other disciplines. This position is responsible for establishing strategic direction through analysis of insights to drive key strategic choices and support a historic launch for COMP360 in patients who have failed treatment with at least two antidepressants (ADs). This role focuses primarily on HCP and site‑of‑care experience initiatives, while also requiring the ability to collaborate on and lead projects that support the intersection between prescribing HCPs, care teams, patients, and families.

Requirements

  • 10+ years of experience in the biotechnology or pharmaceutical industry, with exposure to site‑of‑care strategy, HCP engagement, commercial execution, or market development
  • Strong understanding of care delivery models, referral pathways, and operational barriers that influence speed to therapy
  • Demonstrated ability to lead cross‑functional initiatives and collaborate effectively with Sales, Market Access, Medical Affairs, and Patient Engagement
  • Experience managing complex, high‑impact projects in dynamic commercial environments, balancing strategy with hands‑on execution
  • Skilled in building productive relationships with health systems, clinics, and external solution partners
  • Strong analytical and problem‑solving skills, with the ability to turn insights into clear strategic recommendations
  • Excellent communication and influence capabilities, with the ability to guide customer‑facing teams and align stakeholders
  • Adaptable, organized, and comfortable operating in fast‑changing, ambiguous environments
  • Mission‑driven and aligned to Compass values, including collaboration, integrity, courage, and compassion in support of improving care and patient access

Responsibilities

  • Site of Care Strategy & Leadership Lead and set the direction for strategies to support site of care excellence, education, infrastructure, operations, and key solutions to coordinate care
  • Manage overarching strategic relationships internally and externally, including 3rd‑party service and solution partners, in the development and execution of market strategies
  • Set strategic direction and execution guidance for customer‑facing teams as they engage sites of care to address barriers to treatment
  • Manage complex and innovative projects, establishing vision and direction within a fast‑moving, challenging, and dynamic commercial environment
  • Lead the creation of innovative strategic plans while driving execution of complex product growth opportunities and delivering measurable results
  • Act as lead for key vendors and business partners, including assessments and RFP processes
  • Develop and execute Site of Care marketing strategy and tools in alignment with overall brand strategy and objectives
  • Collaborate with Sales Operations to identify referral pathways and sites of care for potential treatment of patients with COMP360
  • Work cross‑functionally with Sales, Access, Medical Affairs, and Patient Engagement to ensure positive patient experience and effective pull-through at the account level
  • Lead a team of Health System Account Managers (and dotted line oversight of Thought Leader Liaisons) to negotiate with health systems and clinics, remove barriers to care, establish protocols and care pathways, and develop tools tailored to different site‑of‑care archetypes
  • Partner with Patient Engagement to identify priority sites of care and referral pathways, and build targeted programs that address their needs
  • Work directly with sites of care to build and optimize protocols and care pathways
  • Collaborate with Sales, Marketing, Access, Patient Engagement, and other matrix partners to prioritize mission‑critical marketing strategies
  • Address marketing bottlenecks and complex treatment processes across diverse sites of care
  • Ensure alignment of strategies and execution plans across all customer‑facing teams interacting with sites of care
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service