Senior Director, Sales Operations – AMER

Hitachi • Atlanta, TX

20h

About The Position

Hitachi Vantara is seeking a high-impact Senior Director of Sales Operations for the AMER region to lead operational planning, forecasting, and execution across the regional sales organization. The role partners strategically with AMER leadership and global sales operations to improve go-to-market efficiency and enable data-informed decisions. It calls for experience in enterprise technology and complex international sales organizations, with the ability to combine strategic leadership with hands-on execution. The position supports Hitachi Vantara’s transformation from a traditional enterprise storage vendor to a next-generation hybrid cloud and services provider.

The role leads the regional Sales Operations function, including go-to-market planning, forecasting, quota deployment, operating cadence, executive reporting, deal desk oversight, and development of a small regional team. It works across functions and with global Centers of Excellence to align regional plans with global strategies, systems, and governance while improving processes and operational scalability.

Requirements

• 10–15 years of experience in Sales Operations, Business Operations, or Strategic Planning roles within enterprise B2B technology companies; storage, infrastructure, or SaaS experience is preferred.
• Demonstrated success leading operations across diverse AMER markets and understanding regional commercial and cultural nuances.
• Proven expertise in forecasting, go-to-market planning, quota design, and analytics.
• Hands-on leadership experience managing a lean, high-impact team and collaborating across global functions.
• Advanced proficiency with CRM and BI tools such as Salesforce, Power BI, and Tableau, and the ability to turn data into actionable executive-level insights.
• Exceptional communication, influence, and stakeholder management skills, including demonstrated success engaging senior leadership.
• Bachelor’s degree in Business, Finance, or a related field.

Nice To Haves

• MBA or equivalent experience.
• Experience in enterprise storage, hybrid cloud, or infrastructure software industries.
• Background leading or supporting sales transformation initiatives, such as geo-to-segment transitions or other go-to-market restructures.
• Familiarity with global shared services or offshore operational support models.

Responsibilities

• Lead and manage AMER Sales Operations, including go-to-market planning, forecasting, quota deployment, operational cadence, and executive reporting.
• Drive accurate forecasting and lead account and territory planning aligned with growth objectives and capacity models.
• Advise AMER sales leadership and coordinate with Finance, HR, Marketing, and Product to support cross-functional alignment and execution.
• Promote adoption of global business intelligence and analytics platforms, including Forecast 360 and Rep 360, to support data-driven decisions and performance optimization.
• Oversee deal desk operations, pricing governance, and approval processes while balancing agility and compliance.
• Build, mentor, and develop a small, high-performing regional Sales Operations team, fostering accountability, agility, and continuous improvement.
• Establish consistency in forecasting, quarterly business reviews, pipeline reviews, and performance management.
• Collaborate with global Centers of Excellence to enhance processes, use shared services, and implement operational best practices for scalability.
• Represent AMER market dynamics in regional go-to-market plans and operational decisions while aligning with global strategies, systems, and governance frameworks.

Benefits

• Industry-leading benefits, support, and services for holistic health and wellbeing.
• Flexible arrangements, dependent on role and location.
• Autonomy, freedom, and ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior