Senior Director, Provider Experience

Oscar Health•Atlanta, GA

5h•$196,732 - $258,211•Remote

About The Position

Oscar is hiring a Senior Director to join its Provider Experience team. The Senior Director of Provider Experience is responsible for developing a deep understanding of provider experience and creating and executing a roadmap of cross-functional initiatives. This strategic leader works in a fast-paced environment, using curiosity and analytical skills to influence key partners and deliver impactful outcomes. The role reports to the Vice President of Provider Integration & Experience. This is a fully remote position open to candidates who reside in Atlanta, Georgia. Oscar notes that its approach to work may adapt over time and that future models could potentially involve a hybrid presence at the hub office associated with the candidate’s metro area. The base pay is $196,732–$258,211 per year. The role is also eligible for employee benefits, participation in Oscar’s unlimited vacation program, company equity grants, and annual performance bonuses.

Requirements

Bachelor’s degree or commensurate four years of experience.
15+ years of experience, including 10+ years in healthcare consulting or a strategic role in the healthcare industry.
7+ years of experience collaborating with and influencing executive-level stakeholders.
5+ years of experience defining and deploying strategies at the company level.

Nice To Haves

Master’s degree from a top-tier program in business, health administration, or a related field.

Responsibilities

Develop frameworks and measures for understanding Oscar providers’ experience and its impact on Oscar’s network.
Advocate for and represent provider experience internally and externally.
Define and shape the Oscar Provider Experience strategy; collaborate with leaders across Oscar to identify and analyze strategic opportunities and establish a roadmap.
Lead multiple simultaneous, high-visibility strategic projects and partner with cross-functional leaders to operationalize recommendations.
Build relationships with subject-matter experts and functional leaders to understand problems affecting providers and align teams around the broader strategic vision.
Communicate goals and findings effectively and drive organizational change management.
Maintain healthcare market and provider experience industry knowledge, including vendor innovation, regulatory changes, and competitor models.
Use data to generate insights, conduct root cause analysis, and assess return on investment.
Recruit, lead, and develop a team focused on delivering high-impact outcomes.
Comply with applicable laws and regulations.
Perform other duties as assigned.