Senior Director, Product Management

Choice Hotels International • Scottsdale, AZ

2d • $190,000 - $250,000 • Hybrid

About The Position

Choice Hotels is evolving how we build, deliver, and scale solutions through a shift to a Product Operating Model (POM), a company-wide transformation focused on delivering real customer and business outcomes. We are building cross-functional product teams empowered to drive outcomes for our guests, franchisees, owners, and associates — and we're looking for talented product professionals who are passionate at solving meaningful problems end-to-end. This transformation represents a unique opportunity to help shape how one of the world's leading lodging franchisors innovates and grows. As we stand up and scale these teams, we anticipate opening a variety of Product Management roles across multiple domains. If you're energized by solving complex problems, we encourage you to #MakeItYourChoice by submitting your application to our talent pipeline to be considered as roles become available. Upcoming Opportunity – Senior Director, Product Management The Senior Director, Product Management is a senior product leadership role with accountability for the health, direction, and outcomes of a highly complex product portfolio spanning multiple functions or a critical domain at the core of the business. This isn't a role where you lead one team or one set of problems. You're responsible for the architecture of an entire product capability — the strategy, the leadership, the operating model, and the results. Your job is to lead the leaders. You'll manage Directors and Senior Managers who run their own product teams, and you'll hold yourself accountable for what those teams build, how well they operate, and the business outcomes they generate. That means you need to be exceptional at developing product leaders — not just product managers — and at creating the conditions across a wide portfolio where strong, disciplined product work can happen at scale. You'll define the multi-year product direction for your portfolio, making hard decisions about where to invest, what to stop, and how to sequence complex interdependencies across teams, budgets, and business priorities. Success here is measured by the quality of the leaders you develop, the clarity and durability of the strategy your organization executes, and whether the portfolio moves the business in the right direction — not just this quarter, but over the next one to three years.

Requirements

• Developed product leaders — Directors, Senior Managers, or equivalent — not just senior individual contributors.
• Owned product strategy for a large or highly complex portfolio with interdependencies, competing priorities, and organizational complexity.
• Experience making multi-year decisions under uncertainty and building strategies that held up over time.
• Act as an internal authority on product management as a discipline, guiding others on product work, capability building, and team structuring.
• Managed budgets, made resource trade-offs, and been accountable for the financial implications of product decisions.
• Solved problems that extended beyond the product organization, navigating cross-functional complexity (engineering tradeoffs, commercial misalignment, data infrastructure gaps).
• Function as a genuine strategic peer to engineering, design, and commercial leaders, building alignment and making better decisions through partnership.
• Built teams with deliberate thought about structure, ownership, and operating model, treating team topology as a strategic input.

Responsibilities

• Define and own the product strategy for a highly complex portfolio, setting the direction across multiple teams and product areas, identifying the most important problems the business needs to solve over a multi-year horizon, and making deliberate, well-reasoned bets.
• Translate company objectives into portfolio strategy, working from the top down and the bottom up simultaneously to ensure every team in the organization is pulling in the right direction with a clear understanding of why.
• Lead and develop Directors and Senior Managers, diagnosing capability gaps, building targeted interventions, and measuring growth.
• Anticipate and solve complex, cross-functional problems that cross into engineering, design, commercial, technology, and operations, developing new approaches with limited information and moving with conviction under uncertainty.
• Own budget decisions and resource allocation for the portfolio, making smart trade-offs on where to invest, how to staff, and what work gets resourced.
• Make staffing decisions, including hiring, development, restructuring, and necessary difficult calls, to build a product organization that can execute.
• Partner with Engineering, Design, Data, and Commercial leadership as a peer to co-design the operating model, resolve competing priorities, and make decisions affecting multiple functions.
• Design a team structure and operating model that can handle complexity, considering topology, team organization, ownership, boundaries, and interactions.
• Own the outcomes across the portfolio, fixing unclear strategy, underdeveloped leaders, or broken operating models.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide
• Eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP)
• Annual awards of Choice Hotels International common stock through Choice’s Long-Term Incentive Plan (LTI Plan)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed