Senior Director, Physician Experience: CareerMD

CHG Healthcare • Midvale, UT

4d • Hybrid

About The Position

CareerMD, backed by CHG Healthcare, is seeking a Senior Director, Physician Experience to lead strategy and execution for deepening relationships with physicians and advanced practice providers. This role is crucial for ensuring CareerMD becomes the lifelong career partner for providers. While a significant part of this involves managing the nation's largest network of physician career events (over 300 annually), the role's scope extends to building durable relationships, growing GME and education partnerships, and enhancing engagement across all touchpoints. The leader will own the relationship between CareerMD and the physicians, advanced practice providers, and GME programs, managing a team of event professionals, physician engagement experts, and contractors. This role collaborates closely with Sales, Marketing, Product, CareerMD’s Medical Advisor, and CHG’s Provider Strategy organization, acting as the voice of the physician and provider within CareerMD's strategic planning. The team is structured around three pillars: Events & Experiences, Program Partnerships & Education, and Physician Engagement Operations.

Requirements

• 6+ years leading teams whose core purpose was building and managing relationships with physicians and/or advanced practice providers.
• Genuine understanding of what physicians care about, how they think about their careers, and how to earn their trust over time.
• Demonstrated ability to design and execute relationship strategies that help physicians and providers advance their careers while also driving measurable business value.
• Strong track record managing and developing a team, with clear delegation and accountability structures.
• Operations experience managing complex, recurring programs at scale, with accountability for quality, budget, and stakeholder experience.
• Excellent cross-functional collaboration skills, with experience partnering effectively across sales, marketing, and product functions.
• Strong organizational and project management skills, with the ability to manage many moving parts and competing priorities simultaneously.
• Comfort engaging directly with physicians, healthcare institutions, and other professional stakeholders.
• Working proficiency with AI tools to support daily tasks and decision-making.

Nice To Haves

• Experience running event operations within the physician or provider space — career fairs, didactics, or similar programming.
• Experience in healthcare, healthcare staffing, physician recruitment, medical education, or a closely adjacent vertical.
• Experience working with or alongside graduate medical education (GME) programs, residents, or fellows.
• Experience building or scaling partner development or third-party partnership programs.
• Experience operating within a private equity-backed or strategically-owned business.
• Fluency with AI tools, integrating them into your workflows to accelerate work and automate certain processes.

Responsibilities

• Manage a team of four dedicated event professionals responsible for operating the largest network of physician career events in the country.
• Establish clear roles, accountability, and operational standards for the events team to ensure reliable, high-quality delivery at scale.
• Collaborate with Marketing to deliver career fair events that maximize participation from clients and candidates, ensuring a superior experience for all.
• Grow and strengthen the network of graduate medical education (GME) program partners to encourage resident and fellow participation in career fairs and educational programming.
• Work with CareerMD’s Medical Advisor to execute an educational strategy supporting physicians' lifelong career journeys and deepening engagement.
• Oversee the partner development strategy, empowering team members to develop, maintain, and grow third-party partnerships.
• Oversee physician and provider engagement, growing and strengthening the network of engaged physicians and providers.
• Own the strategy and execution to advance CareerMD’s vision of becoming the career partner for life for physicians and providers.
• Serve as a key voice for the physician and provider audience in CareerMD’s broader business strategy, bringing engagement data and audience insight to leadership discussions.
• Partner with Product and Provider teams to create and execute a strategy that accelerates the vision of becoming the physician’s career partner for life.
• Collaborate with Product to create and execute a vision for the future that combines technology and human touch at every career stage.
• Collaborate with Sales, Marketing, Tech, and Analytics to advance CareerMD’s mission, vision, and strategic objectives.
• Partner with colleagues across CareerMD and CHG Healthcare to provide mission-critical career services for physicians that drive deep engagement and maximize business results.

Benefits

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage
• Unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed