Senior Director Operational Excellence

AscensionChicago, IL
Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

  • High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
  • Must be Licensed Nursing Home Administrator
  • CCRC experience is required

Responsibilities

  • Lead and oversee Operational Excellence (OE) initiatives, driving continuous improvement efforts and fostering a culture of operational excellence across the organization.
  • Serve as an OE champion, mentor, and subject matter expert by establishing best practices, coaching teams, and integrating continuous improvement methodologies into daily operations.
  • Develop and implement sustainable systems, metrics, and reporting processes to measure compliance, track outcomes, and demonstrate the value and impact of OE programs.
  • Build organizational capability through benchmarking, identifying improvement opportunities, and leading the hiring, development, performance management, and evaluation of OE staff.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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