The Director, Operational Excellence partners with XPM leadership and key business stakeholders to improve organizational performance, strengthen cross-functional execution, and support delivery of strategic priorities. Through practical business transformation, operating model development, governance, digital enablement, and organizational effectiveness initiatives, this role helps solve complex challenges and improve how work gets done across the organization. This role leads strategic, cross-functional initiatives that strengthen execution, improve collaboration, and build the organizational capabilities needed to support continued growth. Success requires balancing strategic thinking with practical implementation, understanding the realities of how work is performed across the business, and developing solutions that are adopted, sustained, and valued by the teams responsible for executing them. The Director serves as a trusted business partner who builds relationships, facilitates alignment, simplifies complexity, and helps translate business priorities into sustainable outcomes. As a key enabler of Execution Excellence, this individual plays an important leadership role within the Operational Excellence team by coaching others, developing capabilities, and helping establish approaches that strengthen the team's effectiveness and long-term impact. As the organization continues to grow and evolve, successful execution increasingly depends on effective cross-functional collaboration, clear decision-making, scalable operating practices, and strong organizational alignment. This role helps shape how the organization works by partnering with leaders to strengthen execution, improve organizational effectiveness, and build capabilities that support sustainable growth and enable Execution Excellence. The successful candidate will help the organization mature its ways of working while enabling increasingly complex cross-functional business initiatives.
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Job Type
Full-time
Career Level
Director