Senior Director of Student Support Services

The SEED Public Charter School of Washington DC•Washington, DC

About The Position

The Senior Director of Student Support Services is a strategic leader responsible for guiding the development, implementation, and ongoing refinement of the school's comprehensive student support ecosystem. This includes overseeing the Multi-Tiered System of Support (MTSS), Mental Health and Wellness initiatives, Culture and Climate efforts, and Special Education services. A key focus is delivering targeted, data-informed supports across Tier 1, 2, and 3 to meet the diverse needs of all students, fostering an equitable, inclusive, and safe learning environment. In this role, the Senior Director collaborates closely with school leadership, staff, families, community partners, and external agencies to create a proactive, responsive, and innovative support system. This leader will set strategic priorities, promote continuous improvement, and ensure alignment with the school’s long-term goals. Success in this role is measured by improved student outcomes, a positive school climate, strong stakeholder engagement, and compliance with all regulatory standards.

Requirements

Master’s degree in Education Administration, School Psychology, Social Work, Counseling, Special Education, or a related field; Doctorate preferred.
Minimum of 8-10 years of progressive leadership experience in student support services, special education, mental health, or a related field within a PK-12 setting.
Demonstrated success leading multi-disciplinary teams, ideally in an urban school environment.
Extensive knowledge of federal and state laws governing special education, mental health supports, and student safety regulations.
Proven experience developing and implementing school-wide supports, multi-tiered systems of support (MTSS), and culturally responsive practices.
Experience supporting students with IEPs and managing components of the IEP process
Strong organizational and program management skills, including experience managing budgets and resources.
Exceptional communication, interpersonal, and stakeholder engagement skills, with the ability to build strong partnerships with families, community organizations, and external agencies.
Proficiency with data analysis, evaluation, and reporting tools to inform decision-making and measure program success.
Commitment to The SEED Foundation’s mission and beliefs.

Nice To Haves

Doctorate preferred.

Responsibilities

Provide visionary leadership for the Student Support Services Department, establishing priorities that align with the school’s mission and long-term goals.
Support, mentor, and evaluate directors to build a cohesive, high-performing team.
Oversee resource management, including budgets and staffing, ensuring sustainability and program scalability.
Advocate for a school-wide culture of equity, safety, and inclusion through policy development, leadership support, and system-level initiatives that promote organizational health.
Oversee the delivery of high-quality, compliant programs across special education, MTSS, mental health and wellness, and school culture initiatives.
Foster a culture of professional excellence by supporting staff development, coaching, and capacity-building initiatives that elevate service quality.
Ensure strategic coordination and clear communication between the Special Education, Mental Health & Wellness, Culture & Climate and MTSS teams to create a cohesive and integrated support system for students
Monitor program outcomes, gather feedback, and make data-informed adjustments to improve service quality.
Lead comprehensive data collection and analysis across supports, behavioral outcomes, mental health, and school climate to guide decision-making.
Utilize insights from data to evaluate the effectiveness of programs, identify areas for growth, and develop targeted strategies for enhancement.
Establish and monitor measurable benchmarks and performance indicators aligned with the school’s strategic goals.
Prepare and present detailed reports on program outcomes, compliance, and progress to school leadership, the Board of Directors, and external regulatory agencies.
Oversee all program compliance, including timely and accurate reporting to agencies such as OSSE, DC PCSB, Medicaid, and other regulating bodies.
Maintain detailed documentation for evaluations, incident reports, student records, and program activities.
Monitor adherence to local, state, and federal laws, policies, and best practices governing student support, special education, and mental health services.
Prepare and deliver reports on program outcomes, compliance status, and operational metrics for leadership and external stakeholders.