Senior Director of Strategic Initiatives

City of New York • New York, NY

1d • $170,000 - $190,000 • Onsite

About The Position

The New York City Housing Authority (NYCHA) is seeking a Senior Director of Strategic Initiatives to oversee a small team within the Asset & Capital Management (A&CM) Division. This role will lead key strategic initiatives focused on growth and transformation within the division, initially concentrating on cross-divisional program management, strengthening the handover of newly built capital assets to operations and maintenance, and identifying artificial intelligence use cases. The A&CM Division manages a $6 billion capital projects portfolio, focusing on preserving and modernizing NYCHA buildings through strategic planning, design standards, innovative financing, and effective project management. The division also pilots and scales sustainable and resilient technologies to improve resident quality of life and building performance. The work culture is customer service-oriented, collaborative, and delivery-focused. The Senior Director will ensure strategic and operational alignment across the Division's senior leadership and with senior counterparts in other NYCHA divisions.

Requirements

• A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time, progressively responsible experience in real property management, at least 18 months of which must have been in a managerial capacity involving the supervision of a large staff of property management agents and/or housing development specialists and requiring independent decision-making concerning program management or planning, allocation of resources and the scheduling and assignment of work.
• A baccalaureate degree from an accredited college and four years of experience described in '1' above, including eighteen months of experience in managerial capacity.
• A satisfactory combination of education and/or experience equivalent to '1' or '2' above. However, all candidates must have eighteen months of managerial experience.
• Excellent strategic, analytical, problem-solving, and interpersonal skills.
• Demonstrated experience successfully leading major capital programs and operational change initiatives.
• Ability to effectively represent A&CM within the organization.
• Specific experience with building capital projects delivery capacity and alternative project delivery capabilities, operating and maintaining large capital assets, sustainability and resiliency, and architecture and engineering are also critical.

Nice To Haves

• Candidates with permanent civil service status in the titles of Administrative Housing Development Specialist and Administrative Staff Analyst will also be considered.
• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.

Responsibilities

• Serve as a thought partner to the CACMO and other A&CM senior leadership on strategic issues and division-wide strategies, priorities and performance management.
• Identify and coordinate implementation of policy, procedural and systems improvements in AC&M departments and working with other divisions.
• Join meetings and touchpoints with executives and senior staff in other NYCHA divisions in relation to specific strategic initiatives, ensure effective agenda-setting, preparation and follow-up by team members.
• Actively guide team members in structuring analysis or operational approaches, develop outputs and effectively coordinate activities across diverse teams, coach and support team members to do the same.
• Address high-priority requests and urgent coordination needs, working closely with senior staff within AC&M Divisions, across NYCHA, and externally.
• Oversee a small team leading key strategic initiatives driving growth and transformation in the A&CM division.
• Coordinate scale-up of A&CM priority capital programs (Clean Heat for All, Hurricane Ida Resiliency & Mitigation, etc.) and build alternative project delivery capability across the division.
• Strengthen handover of newly built capital assets to operations and maintenance teams, including supporting integration with operation and maintenance procedures and work order systems, staff training, and other related areas for new technologies.
• Identify high-impact artificial intelligence use cases across major application types and areas of application such as architecture and engineering design, construction and project field management, and submittal and invoice validation and other back off type functions.
• Ensure strategic and operational alignment across the Division’s senior leadership, and with senior counterparts in other NYCHA’s divisions involved in these strategic initiative areas.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Director