Senior Director of Residential Services

CCARC INCNew Britain, CT
$78,000 - $85,000

About The Position

CCARC is seeking a compassionate, strategic, and hands-on leader to oversee our Residential Services Program supporting individuals with intellectual and developmental disabilities. In this senior leadership role, you will guide residential operations, mentor leadership teams, ensure quality care and compliance, and help create meaningful living environments where individuals can thrive. This position is ideal for someone passionate about human services, team development, and making a direct impact in the lives of others while leading a large-scale residential program with purpose and integrity.

Requirements

  • Strong leadership and supervisory experience
  • Passion for supporting individuals with intellectual and developmental disabilities
  • Ability to lead teams, problem solve, and manage multiple residential programs

Nice To Haves

  • Experience with compliance, staff development, budgeting, and residential operations preferred
  • Bachelor’s degree in a related field preferred (or equivalent experience)

Responsibilities

  • Lead and support Assistant Directors, Managers, and Residential teams
  • Oversee residential homes, staffing, operations, compliance, and participant care
  • Foster a positive, person-centered culture aligned with CCARC’s mission and values
  • Collaborate across departments to ensure safe, high-quality residential services
  • Participate in strategic planning, program development, audits, licensing, and operational improvements
  • Provide leadership during emergency and on-call situations
  • Build strong relationships with families, DDS, staff, and community partners
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