Senior Director of Quality Systems & Compliance

MedlineNorthfield, MN
Onsite

About The Position

Responsible for overseeing and directing strategic planning for large and highly complex Quality teams; ensuring quality and compliance for applicable products and processes for assigned departments.

Requirements

  • Typically requires a Bachelor’s degree in Engineering, Science, or Technical Field.
  • At least 8 years of experience related to the design and manufacture of pharmaceuticals, including design controls, risk management, and working in compliance with QSR/GMP/ISO requirements or other regulated industries (21CFR 8 11/12, PIC/S, ICH, and other relevant guidance).
  • Some Medical Devices Experience also preferred.
  • At least 5 years of management experience.
  • Demonstrated ability to develop and execute strategic plans that align organizational objectives with the needs of Quality, Operations, and business stakeholders.
  • Proven success designing and implementing efficient, risk-based quality systems that meet pharmaceutical regulatory requirements while supporting combination product and drug-device portfolios.
  • Deep expertise in CAPA systems, investigations, root cause analysis, and quality system remediation.
  • Strong knowledge of FDA, EU GMP, ICH, and applicable global pharmaceutical regulations.
  • Experience leading regulatory inspections, quality system transformations, and compliance improvement initiatives.
  • Depth of technical knowledge of relevant standards and regulations (21CFR 8 11/12, PIC/S, ICH, and other relevant guidance, etc. )
  • Proficiency in analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Demonstrated ability to control and coordinate concurrent projects, competing priorities and critical deadlines.
  • Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
  • Position requires travel up to 30% of the time for business purposes (within state, out of state and/or internationally).

Nice To Haves

  • At least 8 years of managerial experience preferred.
  • At least 10 years of related experience in Medical Device, Pharmaceutical, Food, Cosmetic, or Personal Products industries preferred.

Responsibilities

  • Provide leadership and expertise in the development of strategy for the applicable organizations; motivate and engage others around team vision and manage others to ensure execution.
  • Direct and lead the teams in the development of product specifications for all Medline branded products.
  • Provide assistance, support and expertise to Suppliers, manufacturing partners and product manager developing and implementing QA programs.
  • Advises leadership to ensure the QSR for assigned departments are in compliance as measured by FDA/ISO/internal audits.
  • Act as liaison with Executive Leadership of Divisions, Suppliers, Manufacturing, and/or Operations to ensure quality products, on time delivery, and customer satisfaction.
  • Design, implement, and oversee the Pharmaceutical Quality System (PQS) across the organization.
  • Own and govern key quality system processes, including CAPA, Document Control, Change Control, Management Review, Field Alert Reporting, and Recall Management.
  • Ensure effective and timely CAPA execution across the Pharmaceutical Quality Organization (PQO) and serve as the organization's CAPA subject matter expert.
  • Ensure proper reporting, investigation, escalation, and closure of Field Alert Reports in accordance with regulatory requirements.
  • Establish and maintain an effective training program to ensure personnel competency and compliance across PQO.
  • Partner with Medline Corporate and Division Quality leaders to ensure complaint handling processes effectively support pharmaceutical operations and regulatory requirements.
  • Management responsibilities include: Typically, manage through multiple Managers.
  • Provide leadership and management to one or more major departments of an operating unit or to a department that has system-wide accountability.
  • Strategic, tactical and operational planning (12 + months) for the function or department; Direct budgetary responsibility for one or more departments, functions or major projects/programs; Interpret and execute policies for departments/projects and develops; Recommend and implement new policies or modifications to existing policies; Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

Benefits

  • health insurance
  • life and disability
  • 401(k) contributions
  • paid time off
  • Employee Assistance Program
  • Employee Resource Groups
  • Employee Service Corp
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service