Sr Director, Product Management - Supply Chain

Five Below•Philadelphia, PA

About The Position

The Senior Director of Product Management, Supply Chain defines and drives product strategy, roadmaps, execution, and value realization for technology supporting Five Below’s distribution, transportation, warehouse, global trade, fulfillment, and supply chain analytics operations. The role owns a multi-year portfolio that includes transportation and warehouse management, yard and labor workflows, global trade, supply chain data and reporting, AI-enabled optimization, and the technical platforms needed to keep these capabilities secure, stable, and supportable. This leader partners with Supply Chain leadership to prioritize outcomes, sequence investments, manage capacity and dependencies, and translate operational needs into scalable products and measurable business value. The role leads modernization of critical supply chain technology and delivery of data-, analytics-, and AI-enabled capabilities that improve visibility, planning, and operational decisions. It balances strategic transformation with day-to-day accountability for uptime, performance, support, risk management, and continuous improvement across a geographically distributed supply chain network. The Senior Director leads and develops product managers, establishes product management standards and operating rhythms, and guides cross-functional agile delivery teams. The position builds partnerships across Supply Chain and corporate functions, manages strategic vendors and implementation partners, and cultivates a culture of accountability, learning, customer empathy, and continuous improvement. Success includes delivering a capacity-aligned roadmap, modernizing transportation and warehouse platforms while protecting operational continuity, improving supply chain outcomes through data and AI, and building a high-performing product organization.

Requirements

12+ years of progressive experience in product management, supply chain technology, logistics technology, or related technology leadership roles.
5+ years leading product teams at enterprise scale.
Proven experience defining strategy and delivering products across warehouse management, transportation management, distribution, fulfillment, logistics, or global trade.
Strong understanding of retail supply chain operations, including distribution centers, e-commerce fulfillment, retail replenishment, yard operations, carrier management, cross-docking, labor workflows, and transportation networks.
Experience leading large-scale packaged software implementations and custom application development in Agile and DevOps environments.
Experience with Warehouse Management Systems and comparable enterprise warehouse platforms.
Experience with Transportation Management Systems, carrier connectivity, and logistics rate or network management.
Experience with Yard Management Systems and distribution center operational workflows.
Experience with Global Trade Management, customs, HTS classification, tariff and duty, and PGA compliance.
Experience with supply chain data platforms, CDC, streaming data, operational reporting, and operational visibility.
Experience with AI, optimization, prescriptive analytics, or agentic capabilities applied to supply chain operations.
Experience with integrations, APIs, EDI, master data, observability, security, and platform lifecycle management.
Experience managing complex, multi-year roadmaps with shared teams, competing priorities, hard deadlines, and significant business or operational risk.
Strong vendor-management experience, including implementation partners and enterprise software providers.
Ability to establish product governance, operating models, prioritization mechanisms, and measurable value realization.
Executive communication skills and ability to influence senior leaders and align stakeholders across a matrixed organization.
Empathic, hands-on leadership style and ability to move between strategic context and operational detail.
Strong analytical, problem-solving, planning, and decision-making skills.

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Business, Supply Chain, or a related field preferred; equivalent experience is considered.

Responsibilities

Define and own the multi-year Supply Chain Technology product vision, roadmap, investment strategy, and value framework.
Partner with Supply Chain executives and operational leaders to understand priorities, workflows, pain points, and desired outcomes across transportation, distribution, fulfillment, global trade, and analytics.
Translate business strategy into products, capabilities, measurable outcomes, and sequencing decisions; prioritize transformation, technical debt, operational stability, vendor commitments, and team capacity.
Direct TMS modernization and rollout, including business process alignment, integrations, readiness, adoption, and post-launch value realization.
Lead WMS modernization strategy for e-commerce and retail distribution, including discovery, target capabilities, configuration and integration, pilot learning, rollout sequencing, and site readiness.
Maintain executive visibility into modernization critical paths, vendor constraints, shared dependencies, delivery risks, and mitigation options.
Ensure modernization programs include viable process design, change enablement, training, adoption, and benefits tracking, in addition to technical implementation.
Partner with Engineering, Enterprise Architecture, Infrastructure, Security, and Operations to ensure platforms are scalable, secure, resilient, observable, and supportable.
Build and maintain a prioritized portfolio of capabilities that improves supply chain efficiency, service, cost, flexibility, and risk management.
Partner with Data, Analytics, and AI teams to deliver platforms for trusted supply chain visibility into performance, issues, and opportunities.
Shape and prioritize supply chain AI use cases for optimization, planning, capacity, labor workflows, exception management, and operational decision support.
Establish processes for validating assumptions, interpreting outputs, agreeing on actionable recommendations, and measuring adoption and business impact; promote responsible, explainable, governed, human-centered AI use.
Define value hypotheses, adoption measures, success metrics, and outcome tracking for major capabilities and AI use cases.
Lead and develop product managers responsible for discovery, prioritization, requirements, delivery, adoption, and value realization.
Establish product management standards for vision, roadmaps, customer discovery, OKRs or success metrics, acceptance criteria, release planning, and lifecycle management.
Guide agile, cross-functional delivery teams to deliver business value frequently and predictably; coach product managers on stories, outcomes, dependencies, and business-partner engagement.
Create an operating rhythm for intake, prioritization, roadmap reviews, quarterly planning, risk escalation, product health, and value measurement.
Ensure estimates and roadmaps account for ongoing support, problem management, incident response, and keep-the-lights-on work.
Build partnerships with Supply Chain leadership and stakeholders across Merchandise, Distribution Center Operations, Transportation, Global Trade, Finance, Stores, e-commerce, Data and AI, Engineering, Security, and Enterprise Architecture.
Identify opportunities and recommend practical technology-enabled solutions that meet stakeholder needs, reduce operational friction, and advance business outcomes.
Communicate complex technology, operational, and risk issues clearly, promptly, and in a decision-oriented manner.
Manage strategic vendors and implementation partners, holding them accountable for delivery quality, performance, support, cost, and business outcomes.
Lead build-versus-buy evaluations, vendor selection, contract input, implementation governance, and total-cost-of-ownership decisions.
Maintain executive visibility into dependencies involving shared data, integrations, location master, platforms, vendors, and site readiness.
Ensure critical incidents, product health issues, and business-impacting technology risks are escalated, resolved, and converted into durable improvements.
Cultivate accountability, autonomy, recognition, learning, customer empathy, and continuous improvement; develop product leaders who can work from strategic planning through operational detail.
Champion user-centered design and adoption by grounding decisions in the experience of distribution center associates, transportation teams, global trade users, supply chain analysts, and business leaders.
Create an environment where teams test assumptions, learn quickly, communicate openly, and make decisions based on data and business value.