Sr. Director, Supply Chain

Independent Purchasing Cooperative•Miami, FL

About The Position

Independent Purchasing Cooperative (IPC) is a franchisee-owned cooperative that supports Subway franchisees across the United States, Canada, and Mexico. As Subway’s supply chain backbone, IPC collaborates with trading partners, manages product costs, and supports efficient distribution to more than 24,000 Subway restaurants. The Sr. Director, Supply Chain oversees supply planning and execution to align forecasts, inventory, production schedules, and distribution with business needs. The role works with Subway and cross-functional partners to implement supply plans that support the brand’s strategy and marketing plans while managing liability, costs, and continuity of supply. It is responsible for planning processes, operational performance, risk mitigation, quality and food safety compliance, stakeholder relationships, and financial oversight. This position has leadership responsibility for developing managers and team members, addressing performance gaps, assessing capabilities and workload, and aligning responsibilities to establish clear accountability. It operates in a professional office environment and may involve occasional local driving-distance travel, overnight domestic travel, and international travel to Canada. Standard hours are Monday through Friday, 8:30 AM to 5:00 PM EST, with additional hours, including weekends, potentially required.

Requirements

  • Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
  • At least 10 years of experience in program management, supply chain, or related roles.
  • Strong leadership and communication skills.
  • Analytical mindset and ability to make data-driven decisions.
  • Negotiation expertise and vendor relationship management.
  • Knowledge of supply chain best practices and industry trends.
  • Proven track record of managing complex programs and cross-functional teams.

Nice To Haves

  • Master’s degree preferred.
  • Experience in the food service industry or franchise operations is highly desirable.

Responsibilities

  • Oversee supply planning to align with demand forecasts and optimize inventory levels and production schedules.
  • Identify opportunities to improve supply chain efficiency, reduce costs, and improve delivery timelines.
  • Implement inventory management, logistics, and distribution best practices across suppliers, ReDs, and DCs.
  • Use planning software to support demand forecasting, planning, and inventory management.
  • Lead the development of demand forecasts using market trends, historical data, and business intelligence.
  • Monitor supply chain key performance indicators.
  • Establish ownership across planning and assurance, document standard operating procedures, strengthen handoffs, and ensure lessons learned are applied while maintaining continuity of supply.
  • Collaborate with Subway to implement supply plans supporting the brand’s strategy and marketing plans while limiting liability.
  • Work with cross-functional teams to implement programs and monitor progress.
  • Manage planning processes, set timetables, and ensure supplier and distributor deadlines are met.
  • Ensure supply chain execution across planning and assurance teams.
  • Identify risks that could increase liability and implement strategies to limit obsolescence.
  • Mitigate product obsolescence and limit transfer or expedited freight costs.
  • Proactively identify and address supply chain risks and develop mitigation strategies to ensure business continuity.
  • Collaborate with the quality program manager to ensure compliance with industry standards and regulations.
  • Ensure HS1 standards throughout the Subway system to enhance traceability and product safety.
  • Oversee compliance with food safety guidelines and quality control processes.
  • Build relationships with Subway teams, franchisees, vendors, and internal teams.
  • Communicate program updates, changes, and performance metrics to stakeholders, and address concerns or issues promptly.
  • Mitigate obsolescence and track performance against the annual budget.
  • Collaborate with Finance to optimize resource allocation.
  • Develop dashboards and tools for transparent project status.
  • Guide project prioritization and resource utilization.
  • Develop managers and team members, address performance gaps, assess capabilities and workload, and align responsibilities to create clear accountability.
  • Perform other duties as reasonably assigned.
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