Senior Director of Operations- Cayuga Addiction Recovery Services

Cayuga Medical Center•Ithaca, MI

1d•$114,500 - $154,600•Onsite

About The Position

The Senior Director of Operations serves as the administrator with overall responsibility for the operational effectiveness of Cayuga Addiction Recovery Services (CARS), including residential, outpatient, and mobile unit areas. The role oversees programs, financial performance, and stewardship of physical assets, and manages budgets and resource allocations across CARS residential and outpatient facilities. The position develops and implements strategic initiatives to improve services, quality of care, and client outcomes; collaborates with leadership to align goals with organizational objectives; and contributes to development of the behavioral health service line. It also maintains relationships with industry experts, regulatory agencies, community leaders, and other stakeholders. The Senior Director ensures compliance with OASAS and DEA standards, licensing and certification requirements, and related policies and procedures. The role oversees directors, managers, and staff, works with leadership to maintain appropriate staffing and support staff and providers, and leads employee engagement and improvement efforts. It also oversees contracting of substance use services throughout the CHS region, including contracts supported by OASAS, the Department of Corrections, and state, county, and community-based agencies. This is an onsite role across CARS and Centralus locations, with approximately 50% local travel. The stated schedule is weekdays, typically 8:00 a.m. to 4:30 p.m., with flexibility to adjust hours and/or work from home as needed.

Requirements

Bachelor's degree required.
3–5 years of experience in healthcare leadership, including demonstrated experience with second-level management.
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work in and understand a highly regulated environment.
Working knowledge of one or more of the following New York State regulatory frameworks: OASAS, OMH, OPWDD, OCFS, DOH, and/or Medicaid/Medicare.

Nice To Haves

Master's degree preferred.
Educational focus preferred in Business, Public Health, or Healthcare Administration.

Responsibilities

Serve as administrator with overall responsibility for operational effectiveness across residential, outpatient, and mobile unit areas at CARS.
Oversee organizational programs, financial performance, and stewardship of physical assets.
Manage budgets and optimize resource allocations for CARS residential and outpatient facilities.
Develop and implement strategic initiatives to enhance services, quality of care, and client outcomes.
Collaborate with leadership to align goals with organizational objectives and contribute to development of the behavioral health service line.
Build and maintain relationships with industry experts, regulatory agencies, community leaders, and other key stakeholders.
Ensure compliance with OASAS and DEA standards, licensing and certification requirements, and related policies, procedures, and processes.
Stay informed about regulatory changes, industry trends, best practices, and emerging technologies in addiction services.
Provide oversight to directors, managers, and staff.
Work with leadership to maintain appropriate staffing levels and ensure staff and providers are supported and productive.
Oversee employee engagement and improvement efforts.
Meet regularly with staff and providers about operations, program expansion, and quality improvement, and resolve issues.
Oversee contracting of substance use services throughout the CHS region, including securing and administering services funded by OASAS, the Department of Corrections, and state, county, and community-based agencies.