Senior Director of Operations
About The Position
Circle Logistics is seeking a Senior Director of Operations to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale. The role involves overseeing national freight operations across high-volume accounts, directly impacting service performance, gross profit, and operational efficiency. The successful candidate will be responsible for building, restructuring, and optimizing multi-site and remote operations teams, with a growth mandate rather than a maintenance role. This position offers executive visibility, with direct partnership with C-level leadership, influencing growth strategy, operational structure, hiring plans, and long-term scalability. Compensation includes a strong executive base salary plus performance-based incentives aligned to margin, productivity, and service metrics, with a realistic path to $400K+ annually for high performers.
Requirements
- 8+ years in direct freight brokerage operations (non-asset based required)
- Proven leadership over multi-team brokerage environments
- Experience managing volume-driven, fast-paced freight networks
- Strong financial acumen — deep understanding of GP, margin optimization, and cost controls
- Spot bid & RFQ oversight experience at scale
- Track record of building and leading high-performance operational teams
- Ability to drive accountability without micromanagement
- Executive-level communication and decision-making skills
- Asset-based or carrier-only experience will not be considered. This is pure brokerage leadership.
Responsibilities
- Full oversight of brokerage operations performance
- Team structure, hiring strategy, and leadership development
- Margin improvement and operational efficiency initiatives
- Spot market and contract freight execution strategy
- Service metrics, carrier strategy, and capacity management
- Cross-functional collaboration with Sales and Executive Leadership
- Removal of operational bottlenecks that limit scalability
Benefits
- Executive-Level Compensation
- Strong base + performance incentives tied directly to operational impact
- Strategic Influence
- Autonomy
- Growth Platform
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
