Senior Director of Operations

Circle Logistics•Fort Wayne, IN

1d•Onsite

About The Position

Circle Logistics is seeking a Senior Director of Operations to oversee and scale enterprise-level freight brokerage operations across multiple accounts and teams. This is a true executive-level opportunity designed for an operator who understands margin, execution, scalability, and accountability at scale. The role involves full oversight of brokerage operations performance, team structure, hiring strategy, leadership development, margin improvement, operational efficiency initiatives, spot market and contract freight execution strategy, service metrics, carrier strategy, capacity management, cross-functional collaboration with Sales and Executive Leadership, and removal of operational bottlenecks that limit scalability. The company is committed to providing executive-level compensation with strong base plus performance incentives tied directly to operational impact, strategic influence, autonomy, and a growth platform with a clear runway toward VP-level leadership.

Requirements

8 years in direct freight brokerage operations (non-asset based required)
Proven leadership over multi-team brokerage environments
Experience managing volume-driven, fast-paced freight networks
Strong financial acumen — deep understanding of GP, margin optimization, and cost controls
Spot bid & RFQ oversight experience at scale
Track record of building and leading high-performance operational teams
Ability to drive accountability without micromanagement
Executive-level communication and decision-making skills
Asset-based or carrier-only experience will not be considered. This is pure brokerage leadership.