Senior Director of Marketing

ACN COMMUNICATIONS SERVICES LLC•Charlotte, NC

5d•Onsite

About The Position

ACN is seeking an exceptional marketing leader to serve as the operational driver of our marketing organization. The Senior Director of Marketing is responsible for translating marketing strategy into flawless execution. This individual serves as the operational leader of the marketing department, ensuring projects move forward with urgency, cross-functional teams remain aligned, and strategic initiatives are delivered on time, on budget, and at the highest standard of quality. This role is ideal for a leader who thrives on bringing clarity to complexity, creating momentum, building accountability, and turning great ideas into measurable business results. The Senior Director of Marketing is more than a functional leader. They are the force that keeps the marketing organization moving.

Requirements

Exceptional leadership and team development skills with the ability to motivate, coach, and hold teams accountable.
Proven ability to drive multiple complex projects simultaneously while meeting deadlines and business objectives.
Strong project management and organizational skills with exceptional attention to detail.
Ability to translate strategic direction into actionable plans and execute with urgency.
Excellent written, verbal, and presentation communication skills.
Strong cross-functional collaboration and stakeholder management skills.
Experience managing creative teams, agency partners, and external vendors.
Solid understanding of integrated marketing, branding, digital marketing, content development, and campaign execution.
Demonstrated ability to improve processes, increase operational efficiency, and remove organizational bottlenecks.
Comfortable using marketing technology platforms, project management tools, and AI-powered productivity tools.
Strong analytical and problem-solving skills with the ability to make sound business decisions using data.
Ability to prioritize competing demands in a fast-paced, evolving environment.
Bachelor's degree in Marketing, Business Administration, Communications, or a related field required.
8+ years of progressive marketing experience with increasing leadership responsibility.
Minimum of 5 years leading and developing high-performing marketing teams.
Demonstrated success managing cross-functional marketing initiatives from strategy through execution.
Experience overseeing integrated marketing functions, including creative services, digital marketing, content development, branding, and campaign execution.
Proven track record of successfully managing budgets, agency relationships, and marketing operations.

Nice To Haves

Master's degree preferred.
Experience implementing marketing technologies, workflow improvements, or AI-driven productivity solutions is highly desirable.
Experience supporting executive leadership through strategic planning, presentations, and organizational initiatives is preferred.

Responsibilities

Lead the day-to-day execution of the marketing organization.
Translate strategic initiatives into detailed project plans with clear ownership, priorities, milestones, and deadlines.
Ensure projects move forward proactively, identifying and removing obstacles before they impact delivery.
Establish a culture of accountability, urgency, and operational excellence.
Provide direct leadership and coaching for some of the following functional areas, and general leadership for the entire team: Creative Services, Graphic Design, Video Production, Copywriting, Ai Marketing, Digital Marketing.
Develop talent while fostering collaboration, innovation, and continuous improvement.
Partner closely with Product, IT, Compliance, Sales, Operations, Communications, and Executive Leadership to ensure seamless execution of enterprise marketing initiatives.
Serve as the central point of coordination for large, cross-functional projects.
Lead weekly marketing planning meetings.
Prioritize projects based on business impact.
Manage department workflows and resource allocation.
Improve marketing processes and operational efficiency.
Implement systems that increase speed, visibility, and accountability.
Manage agency relationships and external partners as needed.
Support the adoption of AI tools and emerging marketing technologies that improve efficiency, creativity, and execution.
Encourage continuous innovation while maintaining operational discipline.
Partner closely with the Chief Marketing Officer to execute strategic priorities, prepare executive presentations, support board-level initiatives, and ensure organizational alignment across the business.