SR DIRECTOR OF FOOD & NUTRITION SERVICES
About The Position
The Senior Director of Food & Nutrition Services provides strategic and operational leadership for all food and nutrition services within a 242-bed acute care hospital. The role oversees patient dining, retail food operations, clinical nutrition support, food safety, financial performance, and team development. The director manages an annual operation of approximately $5 million, leads 5–6 managers and approximately 35 frontline associates, and partners with hospital leadership to support exceptional patient and customer experiences. The operation supports an average daily census of 125 patients and includes two retail dining locations with approximately $1 million in annual retail sales. The director is responsible for operational quality, regulatory compliance, financial and profitability goals, and the development and performance of the department's teams.
Requirements
- Bachelor’s degree in Food Service Management, Hospitality, Business, Nutrition, or a related field, or equivalent experience.
- At least 5 years of progressive leadership experience in healthcare food service, hospitality, or contract-managed services.
- Operational experience with budgeting, purchasing, inventory control, labor management, and P&L accountability.
- Knowledge of healthcare food service regulations, food safety, sanitation, and patient dining programs.
- Demonstrated ability to lead large teams, develop talent, and drive employee engagement.
- Strong communication, relationship-building, financial, and problem-solving skills, and a proactive, customer-focused leadership style.
Nice To Haves
- ServSafe® certification.
Responsibilities
- Provide leadership and oversight for Food & Nutrition Services operations, including patient dining, retail services, food production, quality, safety, and regulatory compliance.
- Manage a $5 million operation supporting a 242-bed hospital with an average daily census of 125 patients, two retail dining locations, and approximately $1 million in annual retail sales.
- Lead and develop 5–6 managers and approximately 35 frontline associates, promoting engagement, accountability, and performance.
- Ensure patient meal quality, accuracy, timeliness, and patient satisfaction.
- Manage departmental budgets, labor productivity, staffing, and financial performance to meet operational and profitability goals.
- Oversee retail operations, sales growth, customer satisfaction, and service and quality standards.
- Build relationships with hospital leadership and clinical partners to support organizational objectives and patient care initiatives.
Benefits
- Annual performance bonus
- Flexible paid time off
- Benefits
- 401(k)
- Training
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts (FSAs)
- Potential paid and/or unpaid time off benefits in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Director
