Senior Director of Engineering - Customer Experience Services (CES)

Adobe•San Jose, CA

36d

About The Position

Adobe is seeking an exceptional Senior Director of Engineering to lead the vision, strategy, and execution of Growth Apps for Customer Experience Services (CES). In this high-impact role, you'll shape and scale the next generation of enterprise-grade AI applications by defining how our customers interact with intelligence-driven interfaces and workflows. This is a unique opportunity for a seasoned engineering leader who thrives in a fast-paced, 0-to-1 product environment and is passionate about crafting intuitive, AI-powered user experiences at scale. You’ll collaborate across disciplines to bring bold ideas to life, continuously pushing the boundaries of what’s possible.

Requirements

5+ years leading Engineering Directors and Senior Managers in a matrixed, high-growth environment.
15+ years of experience in software engineering, including significant leadership of teams building complex, AI-powered web applications at scale.
Proven success delivering 0→1 product experiences, especially within AI, data platforms, or enterprise SaaS.
Learning from launching Marketing agents, Ad tech or Sales tech products
Demonstrated ability to drive user experience excellence through engineering, partnering effectively with product design and research teams.
Strategic thinking with hands-on technical depth—you can articulate trade-offs, evaluate system architecture, and influence at all levels.
Strong communication and storytelling skills
Deft ability to translate complex technical ideas to executive stakeholders and cross-functional teams
Experience influencing between cross-functional teams and collaborating with Product Management Leaders
Bachelor's or advanced degree in Computer Science or a related field

Responsibilities

Ensure Adobe is not just shipping powerful products, but also systematically converting those products.
Own the Engineering strategy for CES Growth Apps and partner closely with Product, Design, AI/ML to deliver deeply integrated, user-centric solutions that meet enterprise-grade standards.
Foster a high-performing, inclusive, and creative engineering culture focused on iteration, design excellence, and technical rigor.
Mentor and grow a world-class team of engineering leaders and ICs, attracting top talent and enabling career development at all levels.
Serve as a visible thought leader both within Adobe and externally—representing the team at key industry events, conferences, and developer communities.
Maintain a strong technical grasp of the team’s architecture and engineering decisions; be ready to dive deep and guide high-stakes decisions.