Senior Director of Community Programs

The Arc of Washington County • Hagerstown, MD

1d • Onsite

About The Position

Join The Arc of Washington County to direct the mission of "Empowering All to achieve Meaningful Lives" as the Senior Director of Community Living Programs! In business since 1952, The Arc of Washington County has been dedicated to empowering our community and the individuals we support. Through a variety of programs and services, we help people achieve greater independence, improve their quality of life, and fully participate in the community. Our commitment to inclusion, advocacy, and personalized care makes us a trusted resource for individuals and families across Washington County.

Requirements

• Bachelor's Degree in Human Services with 10+ years of experience in the developmental disabilities field; or Master's Degree in Human Services with 7+ years of experience in the developmental disabilities field.
• Minimum 5 years of direct supervisory experience leading and developing staff.
• Minimum 2 years of experience administering Human Services programs.
• Comprehensive knowledge of services and supports for individuals with intellectual and developmental disabilities.
• Demonstrated leadership, program management, and operational oversight experience.
• Ability to collaborate effectively with executive leadership and cross-functional teams on strategic planning, policy development, special projects, investigations, committee participation, and organizational initiatives.
• Proven ability to cultivate collaborative working relationships across departments to support organizational goals and continuous quality improvement.
• The successful candidate will need to pass a background check, and pre-employment health screens which includes a drug screen and physical/ergonomic test
• Valid driver's license with a satisfactory driving record.

Responsibilities

• Provides strategic leadership and operational oversight for adult residential services supporting approximately 150 individuals with intellectual and developmental disabilities across 54 community-based homes.
• Oversees 300 Direct Support Professionals and 14 managers to ensure high-quality, person-centered services aligned with individualized support, behavioral, and nursing care plans.
• Leads service delivery to promote choice, dignity, independence, health, safety, and community inclusion while maintaining regulatory compliance, fiscal responsibility, and operational effectiveness.
• Champions Person-Centered Thinking principles and ensures adherence to agency, local, state, federal, and DDA requirements.
• Advances organizational strategic goals, quality improvement initiatives, CARF accreditation standards, and best practices through performance monitoring and outcome measurement.
• Serves as a liaison with regulatory agencies and community partners, fostering collaboration, accountability, and excellence in services for people with intellectual and developmental disabilities.

Benefits

• Health, Dental, Disability Insurance and Supplemental Products
• Deferred Compensation Program
• Life Insurance (Company Paid)
• 403b Retirement Plan with company match
• 14 PTO days the first year and 20 days the second year, with the ability to cash in unused time
• 7 paid holidays
• Tuition Reimbursement program
• Professional development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director