Associate Director of Community Programs
About The Position
Optum Nevada is seeking an Associate Director of Community Programs to oversee a high-performing, multi-site care delivery operation focused on improving patient outcomes, enhancing quality performance, and supporting value-based care initiatives. This leadership role will have indirect responsibility for approximately 70-80 team members and direct leadership of 6 operational leaders, driving performance across a large and complex primary care environment. This position is ideal for a healthcare leader with a solid background in primary care, adult medicine, internal medicine, health plan partnerships, and operational excellence who can leverage analytics, influence change, and build high-performing teams to achieve ambitious organizational goals.
Requirements
- Bachelor's degree or equivalent healthcare leadership experience
- 5+ years of progressive healthcare leadership experience in one or more of the following: Primary Care, Internal Medicine, Adult Medicine, Health Plan Operations, Population Health, Value-Based Care Operations, Medical Group Operations
- Experience leading managers and large or multi-site operational teams
- Experience working with Medicare Advantage and payer-driven programs
- Solid knowledge of healthcare quality and performance measures, including HEDIS, STARS, RAF, and population health initiatives
- Demonstrated expertise in operational leadership, business analytics, process improvement, and change management
- Demonstrated exceptional communication, leadership, and stakeholder management skills
Nice To Haves
- Master's degree in Healthcare Administration, Business Administration, Public Health, or related field
- Lean, Six Sigma, Project Management, or similar operational improvement certification
- Experience supporting risk-bearing or value-based care organizations
- Experience leading large-scale transformation initiatives across complex healthcare organizations
Responsibilities
- Lead operational strategy and execution across a multi-site physician practice supporting Medicare Advantage and value-based care populations
- Drive performance against annual goals of 30,000+ patient visits and quality interventions
- Lead strategic and operational initiatives across a multi-site primary care and value-based care organization to achieve quality, financial, and patient experience goals
- Partner with physician and executive leadership to drive performance in Medicare Advantage, HEDIS, STARS, and population health programs
- Leverage data analytics, financial modeling, and business intelligence to identify growth opportunities, optimize operations, and support new service development
- Oversee operational performance and resource planning across multiple business units
- Lead organizational change, workforce planning, talent development, succession planning, and leadership coaching to build high-performing teams
- Develop and execute growth strategies focused on patient engagement, market expansion, membership retention, and payer partnerships
- Ensure compliance with regulatory requirements, organizational policies, and industry standards while promoting operational excellence
- Represent the organization with community partners, healthcare stakeholders, and industry organizations to strengthen relationships and advance strategic objectives
- Accountable for leadership oversight of managers and operational teams, driving accountability, performance, and continuous improvement
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
