Senior Director of Clinical Services

Morrison CenterWestbrook, ME
Onsite

About The Position

Morrison Center is seeking a Senior Director of Clinical Services to be based in Westbrook, Maine. Reporting to the Chief Program Officer (CPO), this position provides clinical and operational leadership across the organization’s clinical, care coordination, and community-based service lines. This leader will oversee Targeted Case Management (TCM), Behavioral Health Home (BHH) Care Coordination, and community support services, while ensuring high-quality, person-centered care delivery that aligns with the organization’s mission, values, and ethical standards. The Senior Director of Clinical Services will provide leadership in clinical program development, supervision, regulatory compliance, operational performance, workforce engagement, and quality improvement initiatives. This role is responsible for ensuring programs are providing the highest quality of care, while operating efficiently, sustainably, and in compliance with all state, federal, funding, and accreditation requirements.

Requirements

  • Clinical and operational leadership experience
  • Experience overseeing Targeted Case Management (TCM)
  • Experience overseeing Behavioral Health Home (BHH) Care Coordination
  • Experience overseeing community support services
  • Leadership in clinical program development
  • Supervision experience
  • Experience with regulatory compliance
  • Experience with operational performance
  • Experience with workforce engagement
  • Experience with quality improvement initiatives
  • Experience ensuring programs provide high-quality care
  • Experience ensuring programs operate efficiently, sustainably, and in compliance with all state, federal, funding, and accreditation requirements.

Responsibilities

  • Partner with the CPO and senior leadership to shape and execute clinical program strategy aligned with organizational mission and growth.
  • Provide leadership and oversight for all clinical programs, ensuring excellence in service delivery, regulatory compliance, and quality outcomes.
  • Lead the planning, implementation, and evaluation of new and existing clinical initiatives, using data-driven metrics and continuous improvement.
  • Supervise, mentor, and support clinical program leaders and staff, fostering strong ethical practice, engagement, and retention.
  • Oversee risk management and promote a culture of safety, accountability, and high‐quality, person-centered care.
  • Develop and manage program budgets in partnership with finance leadership, monitoring financial performance and sustainability.
  • Cultivate community partnerships, support grant development, and represent the organization in professional and stakeholder settings.
  • Advance equitable access to services across communities and champion initiatives that improve client outcomes and satisfaction.

Benefits

  • Generous Paid Time Off
  • Office locations in Westbrook & Scarborough
  • 12 paid holidays
  • 403(B) Retirement
  • Medical, Dental, Vision
  • Short Term/Long term Disability
  • Voluntary Life and AD&D Insurance
  • Flexible Spending
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