Senior Director, Medical Information
About The Position
The Senior Director, Global Medical Information is a newly created leadership role within Jazz Pharmaceuticals’ Global Commercialization Organization, Medical Affairs (GCOMA). The role provides enterprise-wide strategic and operational leadership for Medical Information across current and future therapeutic areas, including Oncology, Epilepsy, and Sleep Medicine. Reporting to the Executive Director, Global Medical Services, GCOMA, the Senior Director will establish and execute a forward-looking vision for Global Medical Information, advancing scientific excellence, customer experience, innovation, operational effectiveness, and business impact. The role will lead the transformation of the function into a customer-centric, insight-driven, digitally enabled, and innovative global capability. The position oversees Medical Information strategy, operations, vendor partnerships, scientific content and knowledge management, medical insights and analytics, people leadership, and financial and resource management. The successful candidate will build a scalable organization that supports portfolio growth and delivers accurate, balanced, scientifically rigorous, compliant, and timely information to customers globally.
Requirements
- Advanced scientific or healthcare degree required, such as PharmD, PhD, MD, MBBS, Nurse Practitioner, PA, or equivalent.
- Minimum 15 years of relevant pharmaceutical, biotechnology, or healthcare industry experience.
- Minimum 10 years of progressive leadership experience in Medical Information, Medical Affairs, Scientific Communications, or related functions.
- Demonstrated success leading global teams and transformational change initiatives.
Responsibilities
- Develop and execute the global vision, strategy, and long-term roadmap for Medical Information aligned with GCOMA and enterprise priorities.
- Lead and manage the Global Medical Information organization across current and future therapeutic areas.
- Position Medical Information as a strategic capability contributing to scientific leadership, customer engagement, evidence communication, and organizational decision-making.
- Ensure the function remains scalable and adaptable to support future portfolio expansion.
- Transform the Medical Information function into an industry-leading, customer-centric organization.
- Identify and implement approaches that improve customer experience, scientific engagement, operational efficiency, and organizational effectiveness.
- Evaluate and adopt emerging technologies, including artificial intelligence, automation, digital content solutions, knowledge management platforms, advanced analytics, and self-service capabilities.
- Establish a customer-first philosophy and ensure global delivery of accurate, balanced, scientifically rigorous, compliant, and timely medical information.
- Advance omnichannel approaches that provide customers scientific information through preferred channels and formats.
- Provide strategic oversight of Medical Information operations and associated vendor partnerships.
- Establish and monitor key performance indicators, service level agreements, quality measures, and customer satisfaction metrics.
- Oversee development, maintenance, approval, and lifecycle management of global Medical Information content.
- Drive innovative approaches to scientific content creation, governance, and dissemination.
- Elevate Medical Information as a strategic source of actionable medical insights.
- Use data and analytics to identify emerging trends, customer needs, evidence gaps, and opportunities.
- Lead, inspire, and develop a high-performing global Medical Information organization.
- Drive succession planning, talent development, and organizational capability building.
- Develop and manage the Global Medical Information budget.
- Oversee vendor strategy, partner governance, contract management, and performance oversight.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement savings plan
- Flexible paid vacation
- May be eligible for a discretionary annual cash bonus or incentive compensation, depending on the role
- May be eligible for discretionary equity grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree
