Senior Director, Master Data Center of Excellence (COE)

Coca-Cola•Atlanta, GA

5d•Onsite

About The Position

The Coca-Cola Company is seeking a Senior Director, Master Data Center of Excellence (COE), focused on customer data architecture development for superior analytics and financial leadership for our customers and our company. This is a newly created role with people leadership that will reside in Global Finance Operations with deep collaboration across NAOU (Sales, Finance and Operations), Global IT, Digital Services and Data Governance teams. This leader will guide and influence high-quality, consistent, and scalable master data customer requirements. The role has heavy connection to commercial execution, supply chain efficiency, order-to-cash performance, financial reporting, analytics, and digital transformation across a complex business serving thousands of Coca-Cola customers. This role ensures that critical business data is accurate, consistent and timely. Success in this role requires deep collaboration across functions to ensure customer set up for financial systems (including customer payments, forecasting, planning, renewals, new categories, new business, etc.) facilitates a flawless customer execution of core Order-To-Cash, Reimbursement and P&L functions. The role is both strategic and operational, enabling the business to improve customer service, reduce revenue leakage, accelerate decision-making, and support growth through trusted enterprise data.

Requirements

Customer-focused, business-oriented data leader who understands that master data is not just a technical function, but a core operational capability for customer success.
Can connect data quality to customer service, revenue, margin, supply chain execution, financial reporting, and commercial growth -with a high focus on service excellence.
Comfortable leading through influence, building governance from the ground up, simplifying complex processes, and creating accountability across functions.
Strong executive presence, operational discipline, and the ability to translate data issues into business outcomes.
Strategic vision to support enterprise data governance leadership
Business process expertise and influence
Cross-functional influence and change management
Data quality and operational controls
Systems and transformation capability
10+ years of work experience in data and analytics, data standard and governance with a focus on the customer / cross-functional customer partners as the end benefactors of the data experience
Agile, willing to take risks without compromising quality and speed of execution of key systems to enable customer Master Data success for our customer partners.
Currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Nice To Haves

Strategic Leadership
Team Collaboration
Visionary Thinking

Responsibilities

Set agenda for a new team that will drive a customer-centric focus on data architecture and experience, creating best-in-class customer execution of financial systems and outcomes for The Coca-Cola Company.
Partner with customer OU business, Master Data Governance and IT to ensure master data capabilities support sales execution, supply chain planning, financial reporting, customer segmentation, and analytics.
Enable data governance execution, issue resolution, reporting, and continuous improvement in partnership with cross-functional partners (sales, finance, operations). Ensure timely and accurate completion of master data requests while balancing speed, quality, control, and business responsiveness.
Standardize and optimize workflows for customer onboarding, product setup, pricing updates, account changes, vendor maintenance, territory alignment, and customer hierarchy management. Define data quality rules, metrics, monitoring routines, exception reporting, and remediation processes.
Improve master data inputs that affect order entry, fulfillment, invoicing, cash application, deductions, customer claims, and dispute resolution.
Enable accurate P&L reporting, trade spend analysis, margin analysis, customer profitability, and management reporting – in partnership with Financial Planning and Trade Programs leadership.