Senior Director, Marketing Communications

DigitalOcean • San Francisco, CA

1d • Remote

About The Position

DigitalOcean is seeking a master media strategist to unify, elevate, and lead their global narrative and storytelling. Reporting to the Chief Marketing Officer, this role will be a key player in transforming public relations, corporate communications, and analyst and influencer relations into a unified power engine that accelerates market awareness and adoption and inspires community trust. The ideal candidate will have a growth mindset, think big and bold, and be energized by a fast-paced environment.

Requirements

• Experience with building and executing multi-channel global communications, PR, and social media strategies at scale within a high-growth SaaS, cloud infrastructure, or tech environment.
• A deep understanding of public relations methodologies, crisis management frameworks, and the shifting nuances of algorithmic digital channels.
• Experience with handling corporate visibility operations and acting as a trusted liaison to media entities, industry analysts, and executive stakeholders.
• Exceptional relational intelligence and diplomacy skills, enabling you to harmonize diverse cross-functional teams and build ironclad partnerships across organizational boundaries.
• A growth-mindset approach: A natural appetite for constructive feedback, a relentless drive to challenge stale brand paradigms, and a "leave it better than you found it" attitude.
• Fearlessness: Marketing has to create compelling stories from highly technical products and concepts, with new ones emerging almost every day. Must learn all the time, ask the basic questions, and be willing to fail in order to learn more.

Responsibilities

• Define and author the overarching global communication strategy to align long-term enterprise goals with a compelling public voice that elevates corporate authority.
• Cultivate and leverage deep relationships with Tier-1 tech journalists and industry influencers to secure high-impact placements that increase competitive share of voice.
• Develop proactive response frameworks and risk-mitigation models to safeguard corporate reputation and maintain public trust during critical business or industry events.
• Oversee the direction and performance of all corporate digital and social media channels to optimize multi-platform engagement with the global community.
• Establish advanced operational KPIs and attribution metrics across all communication vectors to measure and prove business impact, brand sentiment, and pipeline influence.
• Provide strategic counsel, bespoke media coaching, and tailored talking points to the C-suite to enhance the efficacy of executive thought leadership across public forums.
• Lead, mentor, and scale a high-performing team of communication specialists and content creators to cultivate internal talent, maximize operational velocity, and foster a world-class culture of accountability.

Benefits

• Competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy
• Reimbursement for relevant conferences, training, and education
• Access to LinkedIn Learning's 10,000+ courses
• Bonus in addition to base salary
• Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed