Senior Director, Logistics Strategy & Operations
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. About the Role OptumRx delivers medications to millions of patients across the country every year. The Senior Director, Last Mile Logistics & Transportation is the senior enterprise leader accountable for ensuring those deliveries happen reliably, efficiently, and with an exceptional patient experience. This role owns the strategy, performance, and financial outcomes of OptumRx's enterprise last mile and transportation network, supporting approximately 55 million packages annually and more than $400 million in transportation spend. This leader sets enterprise transportation strategy, leads national carrier relationships, drives financial performance, and builds the logistics capabilities required to support OptumRx's continued growth. The role serves as the senior decision authority for transportation across all OptumRx lines of business, including Home Delivery Pharmacy, Specialty Pharmacy, Infusion, and other emerging fulfillment models. What Success Looks Like A national logistics network that consistently delivers solid service performance and reliability Carrier relationships that deliver value, accountability, and innovation A logistics organization recognized as enterprise-class in capability, talent, and influence A future-ready transportation network capable of supporting OptumRx's growth, automation, and digital strategies
Requirements
- 12+ years of progressive logistics, transportation, or supply chain experience
- Proven experience in large-scale parcel, last mile, or distribution networks
- Significant carrier management experience including national contract negotiation
- Leadership of multi-layered, geographically distributed teams experience
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
- Candidates are required to pass a drug test before beginning employment.
Nice To Haves
- Demonstrated leadership of an enterprise function with significant scale, financial impact, and complexity
- Expert ability to lead through influence in highly matrixed environments
- Track record of driving large-scale operational and financial outcomes
- Solid executive presence with internal and external stakeholders
- Proven experience leading leaders and building organizational capability
Responsibilities
- Define and execute the enterprise transportation and last mile delivery strategy
- Develop the multi-year roadmap for carrier diversification, capacity, technology, and capability expansion
- Anticipate industry trends and translate them into enterprise opportunities
- Own end-to-end accountability for transportation performance across service, cost, quality, and patient experience
- Drive measurable improvement in on-time delivery, cost per package, returns, resends, and exception management
- Lead operational excellence programs across the transportation function
- Own executive-level relationships with national carriers including United States Postal Service (USPS), United Parcel Service (UPS), FedEx, Uber Freight, and Enveyo
- Lead enterprise contract strategy, sourcing, negotiation, and performance governance
- Drive carrier innovation, accountability, and strategic alignment with OptumRx priorities
- Own the enterprise transportation budget exceeding $400 million annually
- Lead transportation cost reduction, productivity, and savings strategies
- Provide financial leadership across forecasting, planning, and investment decisions for transportation
- Lead a multi-layered logistics organization spanning carrier strategy, operations, analytics, and execution
- Build leadership bench strength and a clear succession pipeline
- Develop high-performing teams aligned to enterprise growth and transformation
- Represent OptumRx Transportation at executive forums across UnitedHealth Group
- Partner across Supply Chain, Pharmacy Operations, Procurement, Technology, Finance, and Patient Experience
- Serve as the enterprise authority on transportation strategy and operating models
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
