Senior Director, Loans Enablement Platform Controls Lead

BNY Mellon•New York, NY

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We are looking for a Senior Director, Loans Enablement Platform Controls Lead, to help design, implement and maintain a robust controls framework Loans Enablement Platform. In this role, you’ll make an impact in the following ways: Serves as a first line of defense controls leader for the Loans Enablement Platform, partnering with business, operations, and functional stakeholders to strengthen and sustain a strong control environment. Leads the design, implementation, and ongoing enhancement of controls embedded within day-to-day business processes to proactively identify, mitigate, and manage operational and compliance risks. Uses in-depth knowledge of risk and control frameworks, process governance, issue management, and business operations to identify potential control gaps and areas of heightened risk. Oversee the execution of control activities, including risk and control self-assessments, control testing support, issue identification, action plan development, and remediation tracking. Partners closely with business leaders to ensure controls are practical, effective, and aligned to regulatory expectations, internal policies, and business strategy. Reviews risk and control reporting for accuracy, completeness, and clarity, and escalates key themes, emerging risks, and control issues to senior management as appropriate. Accountable for supporting audits, regulatory exams, and internal reviews by coordinating responses, preparing materials, and ensuring timely remediation of identified issues. Drives a strong risk and control culture across the business by promoting ownership, accountability, and proactive identification and resolution of control issues within the first line. Establishes, manages, and oversees a robust internal control framework for the business, including governance routines, process-level controls, issue management disciplines, and monitoring practices. Partners with Compliance, Risk, and Audit to assess the impact of regulatory changes, business initiatives, and process changes on the control environment and ensure the business remains appropriately controlled. Drive continuous improvement in the control environment through process simplification, enhanced governance, improved reporting, and use of risk analytics and control metrics. Ensures the integrity, completeness, and proper interpretation of control data, reporting, and metrics to provide a clear view of the business risk profile and support timely decision-making.

Requirements

Bachelor’s degree or equivalent combination of education and experience
10–15+ years of total work experience
Significant experience in first line controls, operational risk, business risk, compliance, audit, or risk management within financial services preferred.
Strong understanding of first line of defense responsibilities, including control ownership, issue identification, remediation, process governance, and risk escalation.
Financial services, audit, compliance, or operational risk background; experience supporting complex products, services, or business lines in a highly regulated environment preferred.
Demonstrated ability to advise senior business leaders on control strategy, risk mitigation, and strengthening a sustainable controls culture within the business.
Proven track record of leading cross-functional control initiatives and partnering effectively across business, operations, compliance, risk, and audit functions.
Experience managing or leading teams of professional staff, with the ability to develop talent, drive accountability, and deliver against strategic control priorities.
Strong written and verbal communication skills, with the ability to synthesize risk themes and influence stakeholders across multiple levels of the organization.

Nice To Haves

MBA, JD, or professional certification preferred.

Responsibilities

Serves as a first line of defense controls leader for the Loans Enablement Platform, partnering with business, operations, and functional stakeholders to strengthen and sustain a strong control environment.
Leads the design, implementation, and ongoing enhancement of controls embedded within day-to-day business processes to proactively identify, mitigate, and manage operational and compliance risks.
Uses in-depth knowledge of risk and control frameworks, process governance, issue management, and business operations to identify potential control gaps and areas of heightened risk.
Oversee the execution of control activities, including risk and control self-assessments, control testing support, issue identification, action plan development, and remediation tracking.
Partners closely with business leaders to ensure controls are practical, effective, and aligned to regulatory expectations, internal policies, and business strategy.
Reviews risk and control reporting for accuracy, completeness, and clarity, and escalates key themes, emerging risks, and control issues to senior management as appropriate.
Accountable for supporting audits, regulatory exams, and internal reviews by coordinating responses, preparing materials, and ensuring timely remediation of identified issues.
Drives a strong risk and control culture across the business by promoting ownership, accountability, and proactive identification and resolution of control issues within the first line.
Establishes, manages, and oversees a robust internal control framework for the business, including governance routines, process-level controls, issue management disciplines, and monitoring practices.
Partners with Compliance, Risk, and Audit to assess the impact of regulatory changes, business initiatives, and process changes on the control environment and ensure the business remains appropriately controlled.
Drive continuous improvement in the control environment through process simplification, enhanced governance, improved reporting, and use of risk analytics and control metrics.
Ensures the integrity, completeness, and proper interpretation of control data, reporting, and metrics to provide a clear view of the business risk profile and support timely decision-making.