Senior Director, Information Technology

Churchill Downs Incorporated•Salem, NH

About The Position

The Senior Director, Information Technology leads all IT functions for Rockingham Grand Casino and Chaser’s Poker Room in New Hampshire, working collaboratively with the corporate IT team to meet the information technology needs of departments at both locations. The role oversees IT staff, systems, projects, budgets, and compliance, and supports reliable and secure technology operations across the properties.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
Five to ten years of leadership experience in information technology.
Strong attention to detail and prompt follow-up.
Ability to manage multiple complex projects simultaneously according to schedules and budgets.
Ability to respond to common inquiries, complaints, or service requests in a timely and efficient manner.
Strong technical, analytical, and problem-solving skills.
Excellent organizational and interpersonal skills.
Demonstrated working knowledge of IT systems, web applications, and system hardware.
Must obtain and maintain a valid gaming license, where applicable.

Nice To Haves

Experience in a gaming or hospitality setting.
ITIL Foundations certification.

Responsibilities

Select, train, motivate, and evaluate assigned team members; address deficiencies and implement or approve discipline as appropriate.
Establish department standards, guidelines, and objectives, and maintain administrative processes for budget and staffing.
Analyze, develop, implement, and maintain property IT solutions and system support in conjunction with corporate support staff.
Create and manage multiple IT projects and initiatives, ensuring successful execution.
Define and maintain the IT budget and capital expenditures, including capital requests, labor, and variance reporting, in accordance with department, property, and enterprise objectives.
Partner with Corporate IT to make recommendations regarding policies, administration, and procedures.
Diagnose system problems to maximize system utilization for operations.
Protect the confidentiality and security of property data and maintain regulatory compliance.
Ensure processes and procedures are in place and followed to meet SOX, PCI, and regulatory compliance controls.
Perform other duties as assigned.