Senior Director, Individual Products

Medica•Minnetonka, MN

5d•Hybrid

About The Position

The Senior Director, Individual & Family Business (IFB) is responsible for the overall strategy, product development, and performance of Medica’s IFB portfolio. This role oversees the IFB P&L, driving growth, profitability, and operational excellence, and ensures the health and competitiveness of the IFB product suite. The Senior Director leads a cross-functional team to deliver on business objectives, collaborating closely with Product, Marketing, Network, Operations, Finance, and other key stakeholders. This position reports to the VP, Employer & Individual, who holds full P&L accountability for the combined Employer & Individual portfolio. Performs other duties as assigned.

Requirements

Bachelor's degree or equivalent experience in related field
10+ years of work experience beyond degree
3+ years of people management and leadership experience
3+ years of individual product knowledge and experience
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

Nice To Haves

Financial acumen for P&L responsibility
ICHRA experience

Responsibilities

Lead the development, execution, and continuous improvement of IFB product strategy, ensuring alignment with market trends, regulatory requirements, and Medica’s growth objectives.
Oversee the IFB P&L, including membership, revenue, margin, and cost management. Partner with Finance and Actuarial to monitor performance, identify risks/opportunities, and drive interventions as needed.
Sets clear expectations, provides ongoing coaching and feedback, and supports employees’ professional growth. Ensures compliance with company policies, employment laws, and HR programs
Promotes engagement, collaboration, and accountability while aligning team outcomes with organizational goals.
Provides strategic leadership and people direction by setting vision, developing talent, and ensuring organizational effectiveness, compliance, and alignment with enterprise priorities.
Foster collaboration across Product, Marketing, Network, Operations, Compliance, and other functions to achieve IFB goals.
Monitor the competitive landscape, recommend product and pricing changes, and ensure Medica’s IFB offerings remain differentiated and sustainable.
Ensure IFB products and processes comply with all applicable regulations and internal policies.