Senior Director, Individual Products
About The Position
The Senior Director, Individual & Family Business (IFB) is responsible for the overall strategy, product development, and performance of Medica’s IFB portfolio. This role oversees the IFB P&L, driving growth, profitability, and operational excellence, and ensures the health and competitiveness of the IFB product suite. The Senior Director leads a cross-functional team to deliver on business objectives, collaborating closely with Product, Marketing, Network, Operations, Finance, and other key stakeholders. This position reports to the VP, Employer & Individual, who holds full P&L accountability for the combined Employer & Individual portfolio. Performs other duties as assigned.
Requirements
- Bachelor's degree or equivalent experience in related field
- 10+ years of work experience beyond degree
- 3+ years of people management and leadership experience
- 3+ years of individual product knowledge and experience
Nice To Haves
- Financial acumen for P&L responsibility
- ICHRA experience
Responsibilities
- Lead the development, execution, and continuous improvement of IFB product strategy, ensuring alignment with market trends, regulatory requirements, and Medica’s growth objectives.
- Oversee the IFB P&L, including membership, revenue, margin, and cost management.
- Partner with Finance and Actuarial to monitor performance, identify risks/opportunities, and drive interventions as needed.
- Sets clear expectations, provides ongoing coaching and feedback, and supports employees’ professional growth.
- Ensures compliance with company policies, employment laws, and HR programs
- Promotes engagement, collaboration, and accountability while aligning team outcomes with organizational goals.
- Provides strategic leadership and people direction by setting vision, developing talent, and ensuring organizational effectiveness, compliance, and alignment with enterprise priorities.
- Foster collaboration across Product, Marketing, Network, Operations, Compliance, and other functions to achieve IFB goals.
- Monitor the competitive landscape, recommend product and pricing changes, and ensure Medica’s IFB offerings remain differentiated and sustainable.
- Ensure IFB products and processes comply with all applicable regulations and internal policies.
Benefits
- competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services
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What This Job Offers
Job Type
Full-time
Career Level
Director
