Senior Director, Head of Industry Relations Field Team

Realtor.com Careers•Remote, Texas, United States, TX

2d•Remote

About The Position

The Senior Director, Head of Industry Relations Field Team is part of the Move Inc. Industry Relations team and supports account management and efforts to sign MLSs up for all Move and Realtor.com’s products, tools and services. This leader is responsible for strengthening partnerships with multiple listing services (MLSs) and Realtor® associations (local and state), ensuring Realtor.com remains a trusted industry partner and a leader in MLS collaboration and data integrity. The Senior Director directs a highly visible remote team responsible for MLS engagement, delivery of field team industry communications and MLS partner industry event support. The role requires credibility across the industry, comfort in public forums, and the ability to align Realtor.com’s strategy with industry needs while delivering measurable business outcomes.

Requirements

15+ years in real estate, proptech, or MLS/association leadership roles.
Deep knowledge of MLS operations, governance, and data licensing.
Proven track record of building trusted industry relationships and navigating complex stakeholder environments.
Exceptional relationship-building, communication, and negotiation skills.
Strong public speaking and media presence, with experience on panels and keynotes.
Strategic thinker with the ability to influence stakeholders, policymakers, and industry leaders.
Analytical acumen to assess competitor activity, industry shifts, and regulatory risks.
Bachelor’s degree, MBA, or equivalent experience

Responsibilities

Serve as Realtor.com’s Senior Field Team representative with national, state, and local Realtor® associations, MLSs, and related organizations.
Foster and maintain trusted relationships across a broad spectrum of brokers, agents, association executives, and MLS leaders.
Translate partnerships into business outcomes that drive MLS retention, data coverage, and Realtor.com product adoption.
Actively engage stakeholders on a regular basis.
Oversee acquisition (and where appropriate lead negotiation), licensing, and integration of MLS data to ensure accuracy, timeliness, and compliance.
Drive proactive outreach to MLSs, brokers, and industry partners to acquire listing agreements and drive adoption of tools like Realtor.com+.
Partner with internal Product, Communications, Marketing, and Legal teams to align industry messaging and needs with Realtor.com’s business strategy and technology roadmap.
Represent Realtor.com at major real estate conferences and events (e.g., Inman, NAR, CMLS, Thrive).
Directly lead the Industry Relations Field team, including MLS engagement and operations, and Field Team communications and events strategy.
Integrate these functions into a cohesive strategy that elevates Realtor.com’s industry/MLS partner relationships through visibility, credibility, and partner satisfaction.
Appropriately manage the Field team, ensuring the quality of the team is maintained at or above acceptable standards, provide coaching, onboarding, resources, and leadership development for the Field Team to ensure the team’s long-term effectiveness.
Manage administrative tasks, travel approvals, expense reports, staying within approved sponsorship and related budgets, and all performance review processes.
The Employee must be able to work independently from a remote location and provide the necessary office space, phone, and internet connections.