Senior Director, Fraud & Physical Security Risk Management

CIBC•Toronto, ON

2d•Hybrid

About The Position

As the Senior Director, Fraud & Physical Security Risk Management, you’ll lead CIBC’s enterprise approach to identifying, assessing, monitoring, and mitigating fraud and physical security risks. As part of Global Operational Risk Management, you’ll oversee the Fraud Risk Management Policy, related standards, and supporting framework to ensure effective second-line oversight across the enterprise. You’ll engage senior leaders, governance committees, business partners, and oversight functions to provide credible challenge, monitor regulatory developments, and drive consistent risk management practices. You’ll also promote risk awareness, strengthen operational effectiveness, and lead a high-performing team aligned to CIBC’s values and strategic priorities.

Requirements

10-15 years of industry-related experience, with a strong understanding of fraud risk management practices and the Canadian banking industry.
Strong business acumen, including business planning, financial controls, and risk management processes within financial services.
Excellent relationship-building skills to establish key partnerships across business units, governance functions, and industry forums.
Expert written and verbal communication skills to present complex issues clearly to senior leaders, committees, and external stakeholders.
Strategic thinking and problem-solving abilities to develop creative solutions to complex and unprecedented challenges.
Demonstrated values of trust, teamwork, and accountability.
Analytical Thinking
Continuous Improvement Techniques
Control Frameworks
Group Problem Solving
Long Term Planning
Operation Risk Management
People Management
Regulatory Requirements
Risk Analytics
Risk Governance

Responsibilities

Lead the development, review, and maintenance of CIBC’s Fraud Risk Management Policy, fraud standards, procedures, and guidelines to support a sound and effective fraud and physical security risk management framework.
Lead the development process for the FRM Annual Workplan, including stakeholder involvement from Enterprise Fraud Management and Corporate Security.
Engage with key stakeholders, governance forums, and cross-functional partners to provide oversight and direction for fraud and physical security risk mitigation initiatives.
Provide second-line oversight and subject matter expertise, challenging business units and program owners to ensure fraud and physical security risk programs are effective, sustainable, and aligned with enterprise objectives.
Oversee risk reviews, control and deficiency reviews, risk item assessments, and monitoring activities to identify emerging risks, assess program effectiveness, and support timely remediation.
Provide independent review and challenge of CIRAs, RCSAs, applicability assessments, incidents, external events, and other operational risk activities to ensure risks are appropriately identified, assessed, and managed.
Oversee portfolio management activities, including RAS and KRI refreshes, taxonomy updates, standards reviews, control monitoring, risk item challenge, and alignment with enterprise operational risk programs.
Monitor Canadian and global regulatory developments, assess applicability and impact, coordinate stakeholder responses, and support oversight function accountabilities related to fraud and physical security risk management.
Promote fraud and physical security risk awareness through training, communications, stakeholder presentations, and awareness campaigns, while driving continuous improvement across the risk management program.
Deliver regular reports to senior management, governance committees, and the Board on fraud risk status, trends, issues, and mitigation strategies.
Recruit, develop, and manage a team, ensuring clear roles, fair feedback, ongoing training, and adherence to CIBC’s policies and controls.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development