Senior Director, Facilities

Churchill Downs Incorporated•Salem, NH

About The Position

The Senior Director of Facilities provides management leadership that promotes quality and excellence throughout the property’s Facilities Department. The role oversees department staff and operations, including planning workloads and assignments, establishing standards and objectives, managing budgets and staffing, assigning work orders, and monitoring project quality and progress. The position maintains records and reports on utility and mechanical functions, department budgets, and other financial matters while pursuing cost efficiency. The Senior Director coordinates with other department heads, supervisors, risk management, and fellow executives to identify and address repair, maintenance, safety, and facilities-quality needs. The role enforces applicable federal, state, and local requirements, including OSHA regulations, and property safety policies. It also responds to facilities complaints and problems. A valid gaming license must be obtained and maintained where applicable.

Requirements

Demonstrated ability to lead people and obtain results.
Demonstrated ability to strategize and plan over a one-to-three-year period.
Demonstrated ability to organize and manage multiple priorities.
Knowledge of Facilities and Maintenance programs and skilled trades.
Knowledge of applicable ordinances, regulations, laws, policies, and procedures, including health and safety regulations, local building codes, and OSHA regulations.
Proficiency in Microsoft applications and other necessary computer applications.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide variety of instructions and deal with several variables.
Ability to respond to common inquiries or complaints from team members, regulatory agencies, or staff.
10 years of progressive leadership in a maintenance field directing multi-functional maintenance staff.
Bachelor’s Degree in Facilities Management, Engineering, or a related field.
Must obtain and maintain a valid gaming license, where applicable.

Nice To Haves

Master’s Degree and/or related certifications.
Experience in Sports/Entertainment Facilities.

Responsibilities

Oversee the hiring, training, development, and supervision of Facilities department staff.
Plan and organize workloads and staff assignments; train, motivate, and evaluate assigned staff.
Establish department standards, guidelines, and objectives, and maintain administrative processes such as budgeting and staffing to support planning and efficient operations.
Understand employees’ specific duties and provide daily direction based on assessed priorities.
Participate in hiring, training, and orientation of Facilities department personnel and arrange ongoing training and development.
Assign work orders and develop work plans before projects are executed.
Generate and maintain records and reports on essential utility and mechanical functions while ensuring cost efficiency.
Follow up on work progress and completion to ensure acceptable quality.
Evaluate the need for modifications and improvements to staff utilization, work methods, and performance.
Communicate with department heads and supervisors about repair and maintenance requirements and satisfaction with completed work.
Understand and enforce compliance with federal, state, and local guidelines, including OSHA, and property safety policies.
Work with risk management and fellow executives to maintain and improve facilities safety and quality.
Address complaints and solve problems related to property facilities.
Produce and maintain department records, including budgets, financial records, and other reports.
Perform other duties as assigned.