Sr. Director, Executive & Internal Communications

Sprinklr•New York, NY
•$195,000 - $325,000

About The Position

Sprinklr is seeking a Senior Director, Executive & Internal Communications to lead executive and employee communications programs that connect business strategy, leadership messaging, and employee engagement. Reporting to the VP, Corporate Communications & Analyst Relations, this role partners with senior leaders across the company to develop compelling narratives, drive organizational alignment, and help employees understand and connect with Sprinklr’s strategy, priorities, and transformation journey. The role requires strategic thinking and strong operational execution, including translating complex business topics into clear, engaging communications. The position leads executive communications, internal communications strategy and editorial planning, employee engagement programs, and communications for major business initiatives and organizational changes. It also leads and develops a communications team, establishes communications processes and measurement frameworks, partners with cross-functional stakeholders, and uses AI-enabled tools and emerging technologies to improve communications effectiveness.

Requirements

  • 12+ years of experience in executive, internal, corporate, or strategic communications.
  • Significant experience supporting senior leaders in fast-paced, complex organizations.
  • Experience leading communications programs during transformation, growth, or organizational change.
  • Experience working across global organizations and diverse employee populations.
  • Exceptional writing, editing, and storytelling abilities.
  • Strong business acumen and executive presence.
  • Ability to influence cross-functional stakeholders and drive alignment.
  • Ability to balance strategic thinking with hands-on execution.
  • Strong project management, planning, and prioritization skills.
  • Curiosity and comfort with AI and emerging communications technologies.

Nice To Haves

  • Experience in SaaS, enterprise technology, and/or public companies.

Responsibilities

  • Partner with senior leaders to develop clear, authentic, and impactful communications.
  • Create executive presentations, leadership messaging, company meeting content, organizational announcements, and strategic communications.
  • Translate complex business priorities into compelling narratives for employees and key stakeholders.
  • Drive consistency and alignment across executive messaging and leadership communications.
  • Lead internal communications strategy and editorial planning.
  • Develop programs and content that strengthen employee understanding of company strategy, priorities, and performance.
  • Manage and evolve communications channels so messages reach the right audiences.
  • Champion employee engagement and feedback mechanisms that promote dialogue and organizational alignment.
  • Lead communications planning for major business initiatives, organizational changes, leadership transitions, and company milestones.
  • Partner with business leaders on proactive communications strategies for transformation initiatives.
  • Shape and reinforce company narratives connecting strategy, innovation, customer impact, and culture.
  • Lead and develop a high-performing communications team.
  • Establish communications plans, processes, governance, and measurement frameworks.
  • Partner with Communications, People, Product Marketing, Brand, and executive stakeholders on integrated communications programs.
  • Leverage AI-enabled tools and emerging technologies to improve communications efficiency, scale, and effectiveness.

Benefits

  • Voluntary healthcare coverage for employees and families in countries where applicable.
  • Paid time off.
  • Open Mentoring Program.
  • 401(k) plan with 100% vested company contributions for US-based employees.
  • Flexible paid time off for US-based employees.
  • Paid holidays for US-based employees.
  • Caregiver and parental leaves for US-based employees.
  • Life and disability insurance for US-based employees.
  • Medical, dental, vision, and prescription drug coverage for US-based employees.
  • Successful candidates may be eligible for a discretionary bonus plan, commission plan, and/or equity plan, depending on role.
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